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The Merge Users tool allows administrators to combine two separate user profiles into a single, primary account. Its primary purpose is to maintain a clean database by resolving duplicate profiles resulting from user error, name changes, or other data discrepa...

The User Portal Payments feature allows end-users to securely pay for permits, violations, and other services directly from their account. Its primary purpose is to provide a self-service checkout experience, streamlining revenue collection and offering flexib...

The Managing User Email Preferences feature allows end-users to opt out of non-essential email communications directly from their portal. Its primary purpose is to improve the user experience, ensure compliance with data privacy regulations, and reduce manual ...

The Retrieving Uploaded Files feature allows administrators to locate, view, and delete documents or images submitted by end-users. Its primary purpose is to help administrators easily manage user-submitted documentation directly from the administrative portal...