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OPS-COM User Portal

Your OPS-COM journey starts here! The User Portal is where you manage your profile, payments, and vehicles. Buy parking, handle infractions, and view your history—all with just a few clicks. Let's get started!

users
users
userportal
userportal

Configuring Multi-Factor Authentication on the User Portal

Adminstrators - Setup & Configuration System Configuration

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS-COM, significantly enhancing protection against unauthorized access. Currently, the primary method implemented is the use of one-time passwords (OTPs) sent via em...

config
MFA
userportal

User Portal Branding and Setup

Adminstrators - Setup & Configuration Content & Design

OPS-COM administrators can define global default branding for the User Portal. By configuring the Default Site Logo and Default Site Header, you can ensure consistent branding and visual presentation across your OPS-COM User environment. Setup & Configuration...

userportal
branding
logos
config

Appealing Your Parking Violation

OPS-COM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to help! This page will guide you through the easy steps to submit an appeal for a parking violation right here in OPS-COM. Let's get that looked into! 😊 Quick Steps:...

userportal
appeals

Viewing Your Waitlist Position

OPS-COM User Portal

Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your position for any waitlist directly from the Permits page. Please note, this must be enabled by your Parking organization. Quick Steps: Go to the Permits page. ...

waitlists
userportal

Registering as a User

OPS-COM User Portal

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and managing your stuff, you'll need to register. Depending on your parking provider's setup, you may be asked to register as auto login (when enabled, users are automati...

userportal
register
users