Enhanced Admin Security: Multi-Factor Authentication (MFA) - Releasing November 2025
We're adding a critical security layer for our Admin users: Multi-Factor Authentication (MFA)! ?
This is Phase 2 of our MFA project; in Phase 1, we successfully delivered MFA for all user-side accounts. This next phase provides Primary Admins with three flexible control options (Forced, Optional, or Off) and enables Admin Users to securely log in using an email-delivered One-Time Password (OTP). This significantly strengthens account protection, addressing a key security request from clients.
Documentation will be made available once finalized!
Status: Coming November 25, 2025
Please note:
MFA is always mandatory for security-sensitive actions:
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Admin Account Creation
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Password Changes
You will receive an MFA email code for these actions, regardless of the system setting, beginning on Nov. 25, 2025. If you don't receive the code, your email address may be missing or incorrect—please contact your administrator for help.