User - Vehicles Tab

The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle. 

Managing User Vehicles

This article provides instructions for OPS-COM administrators on how to manage vehicles associated with a user's profile. It covers the complete lifecycle of vehicle management, including adding, editing, activating or deactivating, and removing vehicles, as well as managing Do Not Ticket or Tow (DNTT) statuses.

 

Using this Feature

All vehicle management tasks are performed from within a specific user's profile.

 

QuickNavigating Steps:to the Vehicle Information Page

1. Click on

   Hover theover User Management tabin the main menu and click User Search.Search.

2. Search for

   Use the usersearch usingfields either a(e.g., name, username, email, or account number.number) to find the desired user.

3. Click on

   From thatthe search results, click the user's usernameUsername to enteropen that user'stheir Profile Page.

4. Click onthe Vehicles tab to enteraccess that user'sthe Vehicle Information page.page

,
5. Addwhich Vehicle:lists Clickall Addvehicles Newassociated Vehicle.
with
6. Fillthat out details and click Add New Vehicle to save.

7. Edit Vehicle: Click the Plate link.

8. Edit details and click Update Vehicle.

9. Activate/Deactivate Vehicle: Click Active to toggle the vehicle as active or inactive.user.

 

Step-by-StepAdding Instructions:a New Vehicle

1. Locate user search: Click on

   On the User Management tab and click User Search.

2. Search for a user: Search for the user using either a name, username, email or account number.
3. Locate the user profile page: Click on that user's username to enter that user's Profile Page.
4. Locate the vehicle information page: Click on Vehicles to enter that user's Vehicle Information page.page
5. Adding a new vehicle: Click the Add New Vehicle button.
6. Fill in vehicle information: The Add New Vehicle Information screen will appear. Fill in all the required vehicle details.
7. Save your new vehicle: Once you've entered all the information,, click the Add New Vehicle button.

8. On the Add New Vehicle Information screen, fill in all required vehicle details.

9. Click the Add New Vehicle button at the bottom of the form to save.

 

Editing a Vehicle

1. Confirm that

   In the vehicle islist, added: The Vehicle Information screen will display again withclick the newhyperlinked vehicle added.

2. Editing a vehicle: Click thelicense Plate linkof the vehicle you wish to openedit.

3. In the Vehicle Information window.window that appears, modify the necessary details.

4. Make your

   Click changes: Make any necessary changes.

5. Save your changes: Clickthe Update Vehicle button to save your changes.

If the information you entered didn't appear when adding a new vehicle, it’s likely because the vehicle is already registered in our system. Certain details can only be updated once the vehicle is correctly associated with the intended user. Once this association is complete, you’ll be able to make the necessary changes.

  12. 

Activating or Deactivating a Vehicle:Vehicle

1. In the vehicle list, locate the Status sectioncolumn offor the vehicledesired details,vehicle.

   click
the

2. The current status will be shown as a link (either Active or Inactive). Click this link to changetoggle the vehicle's status.
   

13.

 

Removing a Vehicle: from a User Profile

1. In the vehicle list on the user's profile, locate the vehicle and click the X buttonicon next toin the vehicle'srow record to start the removal process.

   A vehicle can be removed from a user's profile, but not completely deleted from the system. Use this option if: 

   • The vehicle changes ownership.
   • The vehicle was mistakenly assigned to the wrong user.
   • A vehicle with only one user will be archived after removal.
   • A vehicle with multiple users will be removed from the profile you’re working on, but remain under the second user's profile.

    14. Finalize removal: Once you click OK,of the vehicle willyou bewant removedto fromremove.

2. Confirm the profile. It will still existaction in the systemsubsequent butprompt noto longer be associated withfinalize the user.removal.

   Important:

Before removing a vehicle, make sure to clear any outstanding balances if there's only one user.

 15.

Managing Do Not Ticket or Tow (DNTT) Status

1. In the vehicle list, click the Record DNTT Link:.

2. This optioninterface allows you to add, remove,edit, or editremove thea Do Not Ticket or Tow (DNTT) notation for a vehicle.notation. This status notationcan preventsprevent aviolation vehicleissuance fromunder receivingspecific, violations in certainpre-defined conditions (e.g., in a specificcertain lot or during a specific time).

 

Best Practices & Considerations

• If you add a new vehicle but the details do not save correctly, it is likely because that license plate already exists in the system (associated with another user or archived). The vehicle must be properly associated with the current user before all details can be edited.

•  Removing a vehicle only disassociates it from the current user's profile; it does not delete the vehicle record from the system. If the vehicle is associated with only one user, it will be archived. If it is associated with multiple users, it will remain active on the other user profiles.

Clear Balances Before Removal: Before removing a vehicle that is only associated with one user, ensure any outstanding balances or violations tied to that vehicle are cleared.