User - Vehicles Tab

The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle. 

Managing User Vehicles

This article provides instructions for OPS-COM administrators on how to manage vehicles associated with a user's profile. It covers the complete lifecycle of vehicle management, including adding, editing, activating or deactivating, and removing vehicles, as well as managing Do Not Ticket or Tow (DNTT) statuses.

Using this Feature

All vehicle management tasks are performed from within a specific user's profile.

Navigating to the Vehicle Information Page

1. Hover over User Management in the main menu and click User Search.

2. Use the search fields (e.g., name, username, email, or account number) to find the desired user.

3. From the search results, click the user's Username to open their Profile Page.

4. Click the Vehicles tab to access the Vehicle Information page, which lists all vehicles associated with that user.

Adding a New Vehicle

1. On the Vehicle Information page, click the Add New Vehicle button.

2. On the Add New Vehicle Information screen, fill in all required vehicle details.

3. Click the Add New Vehicle button at the bottom of the form to save.

Editing a Vehicle

1. In the vehicle list, click the hyperlinked license Plate of the vehicle you wish to edit.

2. In the Vehicle Information window that appears, modify the necessary details.

3. Click the Update Vehicle button to save your changes.

Activating or Deactivating a Vehicle

1. In the vehicle list, locate the Status column for the desired vehicle.

2. The current status will be shown as a link (either Active or Inactive). Click this link to toggle the vehicle's status.

Removing a Vehicle from a User Profile

1. In the vehicle list on the user's profile, click the X icon in the row of the vehicle you want to remove.

2. Confirm the action in the subsequent prompt to finalize the removal.

Managing Do Not Ticket or Tow (DNTT) Status

1. In the vehicle list, click the Record DNTT Link.

2. This interface allows you to add, edit, or remove a Do Not Ticket or Tow (DNTT) notation. This status can prevent violation issuance under specific, pre-defined conditions (e.g., in a certain lot or during a specific time).

Best Practices & Considerations

Clear Balances Before Removal: Before removing a vehicle that is only associated with one user, ensure any outstanding balances or violations tied to that vehicle are cleared.