Search by Plate

Quick Steps:

1. Hover over User Management then Vehicles. Click on Search by Plate.
2. Enter search criteria (Plate, Make, Type, Colour). If you only have a partial plate enable Fuzzy Search. Optionally, set a Date Range.
3. Click Search to search for the vehicle.
4. To view a vehicles history click on History Icon on the far left. 

5. Click on the Person Icon to view the owner of the vehicles contact information.

6. To view the vehicle details click on the Plate Icon   which is located next to the History Icon.
   

7. To enter a new violation click the Plus Icon on the far right.

8. Fill in the missing fields then click Record This Violation.
9. Click on a user's Username to edit their Basic Profile Information.

10. To email a user click on the Email Icon located next to their username.

11. To view violations and incidents click on the Number Icon. Violations will be to the left of the Plus Icon and incidents to the right.
12. If needed, search by Vehicle Description.
13. Temporary permit histories can be viewed under Pay Station.

Step-by-Step Instructions: 

1. Access the Search by Plate Menu: Hover over User Management then Vehicles. Click on Search by Plate.
2. Enter search criteria (Plate, Make, Type, Colour). If you only have a partial plate enable Fuzzy Search. Optionally, set a Date Range. The system will search for vehicles matching partial data. Example: A partial plate of APVK???, color Grey, and type Hatchback. The system will show results like APVK189 and a Pay Station record for APVK123.
3. Search for a Vehicle: Once you're in the Search by Plate screen, you can search using the following criteria:

• Plate: Enter the full or partial plate number (supports fuzzy search).
• Make: Search by vehicle make (e.g., Honda, Ford, Tesla).
• Type: Choose the vehicle type (e.g., hatchback, sports car, compact).
• Colour: Enter the vehicle's color (e.g., Red, Blue, Silver).

    4. Date Range: Optional. This filters results based on Pay station parking and LPR events. Leave it blank to search the vehicle's entire history.

    5. Launch the Search: Click the Search button to run the search.

    6. Review Search Results: The results will show a list of users with matching plate information below the search box. Here’s what you can do next:

• Click the History Icon to view the vehicle’s history.
• Click the Vehicle Icon to see more information about the vehicle associated with the plate.
• Click the Plus Icon to enter a new violation for this plate.
• Click the Person Icon located in the History to edit the user’s profile.
• Click the Envelope Icon to email the user.
• Click the Number of Violations to view/edit previous violations associated with the vehicle.
• Click the Number of Incidents to view/edit previous incidents related to the vehicle.

   7. Search by Vehicle Description (When Plate is Unknown): If you don’t know the vehicle’s plate number, you can search by description. Example: Search for a Grey Ford Hatchback.

   8. Pay Station Parking Status: Displays the user's temporary permit history if they bought a permit.