👥User Management
Registering a New User
To start using the OPS-COM User Portal, all customers must register as a new user. User Registrat...
User Profile Landing Page
The User Profile Landing Page is the first page you are presented with when accessing a user's pr...
Payment Management (Subscriptions)
Subscriptions are used to allow you to tag a default method of payment for any permits that you r...
Using Tax Exemption
Tax Exemption Codes are supported in the OPS-COM system. If a user has a tax exemption code on t...
User Search
User Search allows administrators to find user information to view/edit. Quick Steps: Go to...
Archiving or Disabling a User
Archive Process Locate the User you wish to edit/update by searching for a user. Click on the U...
User - Purchase a Locker
The Lockers tab on the User Landing Page allows administrators to rent lockers to users. Users c...
User - Vehicles Tab
The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...
User - Parking Tab
The Parking tab allows administrators to sell parking permits (standard parking permits and tempo...
User - Payments Tab
The Payments tab allows administrators to process user payments for one or all payment types due ...
User - History Tab
The History tab allows administrators to view/edit all transactions and adjustments (locker reser...
User - Incident History
We are in the process of converting this page and will update once fully converted. There are a ...
Unlink a Vehicle from User Profile
Users come and go in the system, and so do their associations to vehicles. This page deals with ...
Bulk User Type Change
The Bulk User Type Change tool allows administrators to change User Types in bulk. This is useful...
Merge User
The Merge Users option is used to combine two profiles for the same person into one user profile....
Bulk Email Users
The Email Users functionality allows administrators to email users with notices or important info...
Edit Primary Driver
The designation Primary Driver is put in place to identify the owner of the vehicle in most cases...
Search by Plate
The Search by Plate option allows Administrators to locate vehicles, and view the user, vehicle d...
Merge Vehicles
The Merge Vehicles option is used to combine two vehicles into one vehicle. It can also be used ...
Duplicate Vehicles
Duplicate vehicles in the OPS-COM system can cause quite a bit of confusion especially when there...
DNTT - Do Not Ticket or Tow
The DNTT (Do Not Ticket or Tow) feature allows administrators to apply a condition on a vehicle t...
Forms Admin
The Forms options allow users to communicate with the organization about special requests. Pleas...
Adding Forms (old forms)
To add a form on your user side hover over User Management followed by Forms and click Add Form. ...
List Forms (old forms)
Getting to Forms Hover over the 'User Management' icon and then 'Forms'. Click 'List Forms'. ...