User - History Tab

There

Quick areSteps

a

number of links on this page that administrators can select to get additional information, make edits, adjustments and/or refunds. 








View Completed History

:

This view has the transactions ordered by date with the most recent transaction at the top of the list.

Administrators can select the View links to get additional information on each of the transactions, make edits, adjustments or refunds.



The Email link  brings up a screen that allows administrators to email the specific user.

Click View besidenext to any recordtransaction to see moredetails. information

1. Email User: Click Email to send an email to the user about the transactiontransaction.
listed.
2. View

   Recent History

   :

   AdminsGo can useto the Recent History tab to viewfor the toplatest 100 recentrecords.

history records for
3. Adjust a user.
   
   Transaction:

   

   The items included on this history page are a roll up of all of the individual history items such as Locker, Parking, Enforcement Adjustment, Address, and Mail Records. Its important to note that not all records appear on the recent history report and to see more you can useUse the All RecordsAdjust page for a completed history of that user. 
   

   

   Other Page Links

   The Adjust link allows administrators to makemodify adjustmentsprocessed topayments.

transactions/payments
4. View/Edit thatItem haveDetails: beenClick processed.

   Thethe Item Number link (locker number, permit number, violation ticket number, appeals record number) allows administrators to view/view or edit details aboutof thespecific item.items.

5. Save

   Changes: Click theUpdate 'Update'after button to savemaking any changeschanges.

you
6. Check make.
   Payment

   TheStatus: Use the Pay Date link indicates whether or not a transaction was fully processed, when it was processed and when selected it links to theview payment details.

   Administrators can  view/edit other details of the transaction,  complete the processing ofdetails.

a payment, no refunds or make adjustments.