User - Incident History

Quick

There Steps:

are

a
1. Clicknumber of links on thethis Userpage Managementthat taballow andadministrators clickto Userget Search.
additional
2. Search for the user using either a name, username, emailinformation or accountmake number.
3. Click on that user's usernameedits to enterexisting thatinformation.
   user's

   

   Profile Page.
4. Click the

   The User Profile icon towill viewopen the contact's user profile.

5. Click on Incident History 
6. Use the

   The Edit/View Images button allows administrators to addattach orimages of the user and select images.

a
7. Clickdefault theimage if more than one image is on file.

   The Details link will link to seethe incident for more incidentdetails.

   details.
8. Click the

   The Add Note button allows administrators to add private notes to the file.

These notes are only visible to administrators.