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Ionic - Search Vehicle Results

This article is a continuation of the Vehicle Search and explains how to interpret the results after looking up a vehicle. Understanding the information presented is crucial for verifying parking rights, reviewing a vehicle's history, and making informed enforcement decisions. This guide is intended for personnel using OPS-COM handheld units.

Understanding the Results Screen

After performing a search, the application presents detailed information in a multi-layered interface, starting with a summary and allowing you to access more specific details.

Results Summary

Immediately after a successful search, a summary for the vehicle is displayed. This initial view typically shows the license plate and information for the most relevant, active permit associated with it, providing a quick way to validate parking privileges.

Quick Actions

Tapping on the vehicle record in the results list expands a yellow ribbon, revealing a set of quick action buttons.

[Image showing the expanded yellow ribbon with action buttons]

  • Virtual Chalk: Initiates the Virtual Chalking workflow for time-limit enforcement.

  • Issue Violation: Proceeds directly to the Issuing a Violation screen for the selected vehicle.

  • Details: Opens a comprehensive screen with the vehicle's complete history.

Details

For a complete overview of a vehicle's record, tap the Details button. This screen provides an in-depth history organized into three distinct tabs.

The Details screen is the central hub for all historical data related to a vehicle in the OPS-COM system. Reviewing the information on these tabs provides a complete picture before taking any enforcement action.

Permits 

This tab displays a complete list of all permits—both active and expired—associated with the license plate. Each entry provides key information such as the permit type, its validity period (start and end dates), and the specific lots where it is valid.

Violations Tab

This tab provides a historical log of all violations previously issued to the vehicle. For each entry, you can review the violation date, type of infraction, and its current status (e.g., paid, outstanding).

Chalks Tab

This tab shows a history of all Virtual Chalking events for the vehicle. It serves as a log to track time-limit enforcement, displaying the date, time, and location of each chalking instance.

Best Practices & Considerations

  • Always review all three tabs in the Details screen to get a complete vehicle history before issuing a violation. A pattern of previous violations or chalks can provide important context for enforcement.

  • When checking the Permits tab, pay close attention to the valid dates and lot assignments for each permit to ensure the vehicle is compliant at the current time and location.

  • The accuracy of the data depends on the device's last synchronization. A green connection dot indicates you are viewing real-time information, while a yellow dot means the data is from the device's local cache.

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