Uploading Files
This article will walk users through how they can upload files through the user portal.
Quick Steps:
- Login to the 'User
PortalPortal' then go to yourprofile'Profile' menu and click 'UploadDocumentsDocuments'. - Click 'Select Files to
UploadUpload' and select your file. - Click 'Upload
FileFile'.
Step-by-Step Instructions:
- Access Your Profile Menu: After logging into the 'User
Portal,Portal', click on your name to access your profile menu and click on 'UploadDocumentsDocuments'. - Go to the Account Uploads Screen: After selecting 'Upload
DocumentsDocuments', you'll be directed to the 'AccountUploadsUploads' screen. - Choose Your File: On the 'Account
UploadsUploads' screen, click the 'Select Files toUploadUpload' button and select the file you want to upload. - Save Your Changes: Once you've selected the file, click 'Upload
FileFile' to save your changes. - Confirmation: You should now be able to your file under 'Uploaded
DocumentsDocuments' on the 'AccountUploadsUploads' screen.
Only the following file types are supported for upload: .pdf, .png, .jpg, .jpeg. If you try to upload unsupported files (such as videos or Excel files), you will receive an error message.