Admin Portal Cash, Cheque or Debit Payment

Purchasing

The Admin Portal Manual Permit Payments feature allows administrators to process in-person, offline transactions—such as cash, cheque, money order, or debit card—when assigning a Permitparking permit to a user. Its primary purpose is to facilitate front-desk permit sales while ensuring these off-gateway payments are securely and accurately logged within the system's financial records. This article is intended for OPS-COM administrators.

Setup and Configuration

ToThere beginis let'sno havespecific system configuration required to use this feature, provided your manual payment types and permit inventory are already established. Processing a lookmanual payment is a standard administrative action available to users with the appropriate user management and payment processing permissions enabled on their account profile.

If you need to add or edit the manual payment methods available at purchasingyour front desk, instructions can be found on the Managing Payment Types page.

Using this Feature

Administrators can navigate the assignment and checkout process for a manual permit forpurchase in just a few steps.

1. Navigate to the specific user's dashboard on the admin portal.

   Select

2. Click the Parking Tab tab and the click the Standard Permit button to access the permit purchase screen.

   

3. TheChoose Confirm Parking Permit Registration page appears. An admin can simply useeither the next permit available or select a specific permit to assign to the user.
   Theuser cost ofon the permitConfirm willParking showPermit inRegistration thispage.

   interface.

4. Click onthe Purchase this Permit button to proceed.

   

5. This will then take you toSelect the Confirmdesired Parking Permit Registration page.

   

   If everything looks good as far as what you expect the payment to be you may then select themanual payment type you(e.g., wishCash, to use.

   

   In our example we will choose Cash however Cheque, Money OrderOrder, andor Debit CardCard) work infrom the sameavailable manner.options.

   

6. OnceClick the payment type is selected you will be directed to the Payment Due screen where you will see the important information of what you are paying for and what payment type was selected.
   Click Submit Payment Information Informationbutton to proceed withon the purchase.Payment Due screen.

7. Review the options presented on the Transaction Details screen:

   • TheProcess screenManually: This option will refreshcomplete withthe threetransaction. choicesYou thatshould canselect bethis madeoption at this point.
     
     Process Manually - which will process the payment.exact It is at this pointmoment you wouldphysically collect the cash, cheque, money order, or process the external debit cardcard.

     to
   process.
   

   • Cancel and KeepKeep: -This Thisoption will terminate thisthe transaction but keep the permit in an awaiting payment status.
     status on the user's profile.

   • Cancel & ReleaseRelease: -This Thisoption will terminate thisthe transaction and immediately release the permit back into the pool of available permits.
     
     Ininventory.

     our
   example
   we
will
8. select

   Click the Process Manually button to complete the transaction.

   

Visual Cues and Status Indicators

• TheReceipt Generation: Once the manual payment is successfully processed, the screen will refresh withto display a final confirmation screen recordand oftransaction record, confirming the purchase.purchase is complete and the permit is active.

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Best Practices and Considerations

Managing Incomplete Transactions: If a user realizes they forgot their wallet or chequebook during an in-person transaction, use the Cancel and Keep button. This safely holds the specific permit under their profile for future payment without forcing you to restart the entire assignment process when they return.

• Physical Collection: Always collect the physical funds or process the debit terminal transaction before clicking Process Manually. Clicking this button tells the OPS-COM system that the money has been successfully secured.

• Releasing Inventory: If a user changes their mind at the final checkout step and no longer wants the permit, ensure you click the Cancel & Release button so that the permit immediately becomes available for other users to purchase.