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Non Returning Users Report

ThisThe articleNon describes the Non-Returning Users Report, ais an administrative tool thatdesigned helpsto identify students who rented lockers in a previous semester but did not rentsecure onea inrental for the current semester.term. Its primary purpose is to help administrators investigate potential unauthorized locker usage or track student attrition between semesters. This reportarticle allowsis intended for OPS-COM administrators toresponsible investigatefor whetherlocker thesemanagement studentsand are still using their lockers without payment or are no longer attending the school. enforcement.

Using

Setup thisand Feature

Configuration

This report is a standard feature within the locker management module and does not require any special configuration.configuration to function.

Admin Side: Administrators do not need to configure any overarching settings. The system automatically pulls data is pulled directly from existing locker rental records.records and established sales windows.

To

Using this Feature

Administrators can use the following instructions to generate the Non-Returningreport Usersand Report:

effectively compare past locker rentals against current active terms.

Generating the Report

  1. GoHover toover Lockers Management and click Non-Returning Users Report.

  2. Under Old Semesters, clickClick the Yearly drop-down menu under the Old Semesters section and selectchoose the appropriate Old Sales Window.

  3. Under Current Semesters, clickClick the Yearly drop-down menu under the Current Semesters section and selectchoose the appropriate Current Sales Window.

  4. Click the Search button to generate and view the report. The results will automatically appear in a table.

  5. To downloadClick the information, click Export button to download and save the generated data as a spreadsheet file.file for external review.


Best Practices &and Considerations

  • ThisAudit for unauthorized usage: Generate this report is particularly useful at the end of a semester to identify potential unauthorized locker usage. This helps your enforcement team verify that students who have not paid for the current term have actually cleared out their belongings.

  • TheVerify active enrollment: Use the exported spreadsheet data canto be used tocleanly cross-reference with your institution's active student enrollment recordsrecords. toThis practice quickly helps administrators determine ifwhether non-returning studentslocker renters are still actively attending the institution.school or have officially withdrawn.