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TouchNet (uPay) Hosted Payments

Credentials

The Required:

TouchNet uPay Hosted Payment integration allows institutions to securely process parking and violation transactions through their existing TouchNet merchant account. Its primary purpose is to ensure successful communication and financial data transfer between the OPS-COM environment and the TouchNet payment gateway. This article is intended for OPS-COM administrators and IT staff responsible for configuring financial integrations.

Setup and Configuration

YourSetting up this integration requires a coordinated exchange of information between your organization, your TouchNet Account Manager, and your OPS-COM Account Manager.

Gathering Required Credentials

You must obtain the following configuration details from your TouchNet Account Manager canfor provideboth youyour withSandbox the(Test) followingand information:Production (Live) environments:

  • uPay Site IDID:: UsuallyA unique identifier, usually a 3 3-digit number for(e.g., example013).

    013

  • uPay URL::  A secure URL that uniquely identifies your accountaccount.

  • T-Link webWeb serviceService URL:: Another secure URL that uniquely identifies your account for backend communication.

TheseProviding credentials will be givenDetails to OPS-COM: Once you forhave bothgathered athese Sandboxcredentials, (Test)you and a Production (Live) environment.

Pleasemust provide these detailsthem to your OPSCOMOPS-COM Account Manager.Manager Chargesto complete the backend configuration. Please note that additional charges for setup may apply.

Configuring the T-Link Web Service:

Service

OperationsCommander's parent companycompany, Tomahawk TechnologiesTechnologies, is a certified TouchNet readyReady partnerPartner.

  1. When configuring the T-Link in your TouchNet accountaccount, youlook maybe asked to selectfor a TouchNetpartner readyselection partnerdrop-down menu.

  2. Select Tomahawk Technologies from athe dropdown,list.

    please
    3. select "Tomahawk Technologies".

If you don'tdo not have the ability to configure a T-Link web service URL and your TouchNet Account Manager hasn'thas not supplied one, you may need tomust request that TouchNet setupset up a "uPay"uPay site for you whichthat explicitly supports T-Link web services.

GL (

General Ledger)Ledger Codes:

Codes

OperationsCommander's TouchNet integration currently supports multiple GLGeneral Ledger (General Ledger)GL) codes. OneThis codeallows you to route funds to different accounts based on the item type.

  • You can bespecify specifiedone GL code for parking permits,permits anotherand a separate GL code for all other payments (violations,such lockers,as etc)violations or lockers).

    The

  • Alternatively, you can use the exact same GL code can also be the same for all purchases.

  • If you are using GL codescodes, pleaseyou letmust your OPSCOM Account Manage knowprovide the exact GL code name(s)names you setupconfigured in your TouchNet account.account to your OPS-COM Account Manager.

Using this Feature

Because this is a backend payment gateway configuration, administrators do not manually interact with this feature on a daily basis. Once fully configured and tested by the OPS-COM support team, the TouchNet payment gateway will automatically handle electronic routing when users process transactions on the user portal or when administrators process credit card payments via the administrative portal.

Best Practices and Considerations

Sandbox Testing: Always provide both your Sandbox and Production credentials to your OPS-COM Account Manager. This ensures the integration can be thoroughly tested in a safe, simulated environment before live financial transactions are actively processed.

  • GL Code Accuracy: Verify that the GL codes you provide to OPS-COM match exactly with what is configured in your TouchNet system. Incorrect routing codes can cause payments to fail or cause funds to be deposited into the wrong institutional accounts.

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