User Portal
Registering a User Profile
To start using the OPS-COM User Portal, all customers must register as a new user. This will allo...
Recovering a Lost Password
If you've forgotten your password, follow these steps to recover it and regain access to your acc...
Edit Your Profile and Update Your Address
If at any time a customer needs to make changes to their profile (e.g. the customer moves and has...
View User Profile History
Clients can view a summary of all the history including Lockers, Parking Permits, Access Cards, V...
Credit Card Management and Subscriptions
Add a Credit Card Login to your user account on the OPS-COM portal and click the Manage Credit C...
Registering and Editing Vehicles
If you are selling Parking Permits on your User Portal, your clients must register their vehicles...
Purchasing a Locker
The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the Lock...
Purchase a Parking Permit
The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...
Appealing Parking Violations
This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...
Make Payments with a User Profile
Paying with Cash or Cheque (Promise to Pay) To make payments, login to your profile and click Pa...
Making Guest Payments
If an individual does not want to create an account or enter personal information when paying a v...
Text2ParkMe Settings and Use
User Setup If not already registered, users must first register by Creating a profile on the Use...
Company Manager
Getting to Company Users To access the Company Users tool on the user interface, we will log in ...
Using Forms on the User Portal
The Forms module is useful for clients to communicate with the organization about special request...
Printing Permits from the User Portal
Print Permit from the User Portal Login to the User Portal and click on the Home button. Unde...
Uploading Files
This article will walk users through how they can upload files through the user side. Quick Step...
Multi-Factor Authentication
To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...