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User Portal


Registering a User Profile

To start using the OPS-COM User Portal, all customers must register as a new user. This will allo...

Recovering a Lost Password

If you've forgotten your password, follow these steps to recover it and regain access to your acc...

Edit Your Profile and Update Your Address

If at any time a customer needs to make changes to their profile (e.g. the customer moves and has...

View User Profile History

Clients can view a summary of all the history including Lockers, Parking Permits, Access Cards, V...

Credit Card Management and Subscriptions

Add a Credit Card Login to your user account on the OPS-COM portal and click the Manage Credit C...

Registering and Editing Vehicles

If you are selling Parking Permits on your User Portal, your clients must register their vehicles...

Purchasing a Locker

The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the Lock...

Purchase a Parking Permit

The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...

Appealing Parking Violations

This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...

Make Payments with a User Profile

Paying with Cash or Cheque (Promise to Pay) To make payments, login to your profile and click Pa...

Making Guest Payments

If an individual does not want to create an account or enter personal information when paying a v...

Text2ParkMe Settings and Use

User Setup If not already registered, users must first register by Creating a profile on the Use...

Company Manager

Getting to Company Users To access the Company Users tool on the user interface, we will log in ...

Using Forms on the User Portal

The Forms module is useful for clients to communicate with the organization about special request...

Printing Permits from the User Portal

Print Permit from the User Portal Login to the User Portal and click on the Home button. Unde...

Uploading Files

This article will walk users through how they can upload files through the user side. Quick Step...

Multi-Factor Authentication

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...