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Payment Data Export via SFTP
The Payment Data Export via SFTP feature automatically exports payment and violation data into a CSV file specifically formatted for integration with the other financial systems like, Workday and Banner. Its primary purpose is to ensure seamless financial data...
Paying for a Violation from the Admin Portal
The manual violation payment feature allows administrators to accept and process ticket payments on behalf of users directly from the administrative portal. Its primary purpose is to seamlessly facilitate in-person or over-the-phone ticket resolutions, ensurin...
Admin Portal Cash, Cheque or Debit Payment
The Admin Portal Manual Permit Payments feature allows administrators to process in-person, offline transactions—such as cash, cheque, money order, or debit card—when assigning a parking permit to a user. Its primary purpose is to facilitate front-desk permit ...
Admin Portal Permit Purchase with Credit Card
The Admin Portal Permit Purchase with Credit Card process allows administrators to manually purchase and assign a parking permit on behalf of a user. Its primary purpose is to seamlessly facilitate over-the-phone or in-person permit sales while securely proces...
Payment for a locker from the Admin Portal
The Locker Payment feature allows administrators to assign a locker and process the associated payment on behalf of a user directly from the administrative portal. Its primary purpose is to seamlessly facilitate locker rentals and handle in-person transactions...
Accepting a Student Account Payment from the Admin Portal
The Student Account Payment feature allows administrators to process transactions by billing a user's internal institutional account directly from the administrative portal. Its primary purpose is to seamlessly facilitate purchases, such as permits or lockers,...
Manage Roles and Permissions
The Roles and Permissions feature provides granular control over what administrative users can access and do within the system. Its primary purpose is to allow administrators to define specific responsibilities, enhance security, and streamline operations by e...
Manage Admin User Accounts
The Manage Admin User Accounts feature provides the tools necessary to create, modify, and disable administrator profiles within the system. Its primary purpose is to grant secure backend access to staff, define their specific responsibilities through assigned...
IP Filtering for Admin Users
The IP Filtering feature provides a robust security layer by restricting backend access based on a user's specific Internet Protocol (IP) address. Its primary purpose is to enhance system security by ensuring that only authorized users from specified networks ...
Defining User Profile Settings
The User Profile Settings feature enables administrators to customize the specific information collected from users on their profile forms. Its primary purpose is to allow organizations to tailor the registration experience by controlling the visibility and ma...
Email Headers and Footers
The Email Headers and Footers feature allows administrators to define and manage reusable layout components for system-generated emails. Its primary purpose is to ensure consistent organizational branding, provide essential contact information, and apply unifo...
Guide to System Settings
The System Settings feature provides administrators with comprehensive control over the core functionalities and behaviors of the application. Its primary purpose is to allow for the centralized configuration and fine-tuning of various components, including se...
Configuration Checklist
Some System Configuration that Must be Done PAYMENT PROVIDER: It is crucial to have a payment provider set up as soon as possible. SSO considerationEarly in the process establish if you will be using SSO An important note about Production vs Preview:A previ...
Password and Security Settings
The Password and Security Settings feature provides administrators with critical tools to enforce robust password policies and manage login security for all backend administrative accounts. Its primary purpose is to protect sensitive system data, prevent unaut...
User Information Shortcodes
The User Information Shortcodes feature allows administrators to dynamically insert specific user details into email templates and system messages. Its primary purpose is to personalize automated communications—such as password reset emails or portal greetings...
Uploading and Managing Files
The Manage Files feature provides a centralized repository for all files used across your application, primarily focusing on images for user and admin dashboards. Its primary purpose is to allow administrators to easily upload, view, organize, and manipulate v...
Manage Administrator Groups
The Administrator Groups feature allows organizations to organize backend users into logical teams or departments. Its primary purpose is to simplify system management by enabling you to apply specific settings, distribute communications, or assign tasks to ...
The Invoice Template
The Invoice Template feature allows administrators to fully customize the email and PDF invoices sent to companies for outstanding permits. Its primary purpose is to ensure that billing communications accurately reflect your organizational branding while dynam...
System Messaging Checklist
This article provides OPSCOM administrators with a comprehensive checklist for configuring and customizing system messaging, portal design, and email communications to ensure a cohesive user experience. Overview of System Messaging The OPSCOM platform allows...
Troubleshooting - Email Server Communication Errors
This article outlines the process for identifying and resolving email server communication errors within the system. Its primary purpose is to help administrators fix incorrect or missing "From" and "Reply-to" email addresses so that automated system communica...