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Using a Gateway This is being phased out as the method for handling payments. Using Hosted Payments This is the preferred method for handling payments.

Cancel Transaction To cancel a transaction before a payment is processed When would you cancel a transaction? User decides not to follow through on a promise to pay Note: Items in the transaction are released back to the system The promise to p...

Adjusting the fine amount by editing the ticket: To adjust the fine amount on the ticket go to the user's profile and locate the violation you wish to reduce. Click on the ticket number to access the Violation Information detail screen. Click on t...

Making an Adjustment as an Admin 1. Note that the top right-hand corner will always identify the name of the user file that is being worked in. 2. For this example, when finished going through the payment process, on the Transaction Details screen, select ...

Cancelling On the Transaction Details screen you can see the different options available. You can choose to Cancel & Keep or Cancel & Release.  Cancel & Keep will cancel the transaction but keep the transaction details and reserve the permit so that you ca...

Locate the user profile for the user you want to refund for. Note: The top right-hand corner will always identify the name of the user that is being worked on. In our example we will refund Permit #1 at $395.50 but keep in mind the process is identical for and...

Accessing the Collections Module There are several steps leading up to a collection since often notification of a user is all that may be needed to collect on overdue funds.   The collections module is currently tied to the Violations menu, but may in the ...

The Automatic Violation Notice Script sends New and Past Due violation notice emails to ParkAdmin users.  For a Lucid Chart Diagram See: Technical Schematic - Step #1 OPS-COM Settings to be Confirmed: Notice related settings are set under Syst...

Setting Up  Send an email to the offenders primary driver that they have a new violation. Generally you would issue the ticket on the same day as the violation. Set a flag in preparation for collections. (If the violation is older than AutoNoticeDays) I...

Development: https://sandbox.authorize.net/ This space is primarily for development against the Authorize.Net API.  The sandbox area ensures no transactions are accidentally pushed through a "real" payment processor. Production: https://account.authorize.n...

OperationsCommander (OPS-COM) supports Bambora as a compatible hosted payment provider. Please use the following screenshot for reference to the [Steps] listed below. *Important* These updates should only be made to a Bambora gateway that is NOT currentl...

Order Setting Configuration Please use the following screenshot for reference to the [Steps] listed below. *Important* These updates should only be made to a Bambora gateway that is NOT currently in production/live use. If you have a current Bambora gatewa...

Setting up Chase Exact Payments In order to configure the client OPS-COM site to use Chase Exact Hosted Payments the client must supply the following credentials. Company Name Their exacted The password used to access the account

Setting up Moneris Gateway [Step 1] - Login to your Moneris account: Development/Testing Login: https://esqa.moneris.com/mpg/Production/Live Login: https://www3.moneris.com/mpg [Step 2] - Once logged into your Moneris account select Admin > Hosted Paypage...

Information the client will supply:  store_id:    store#api_token: xxxxxxxcheckout_id:  xxxxxxxxStore# We do need to know if billing address needs to be supplied (AVS or other security options are enabled). That changes what we prompt for. What they use f...

Credentials Required: Sign up for your new OpenEdge Account Here:  OPS-COM / OpenEdge. On the sign up form you will be asked for Representative Information. Here is the correct information to enter: Rep First Name: Phil Rep Last Name: MacCallum Rep Emai...

Step #1: Create a PayPal Account Configure OPS-COM with your PayPal email address, selected currency and whether you are configuring for production use. Step #2:  Add credentials to OPS-COM Supply appropriate credentials.

Add a new Payment Type: You can create a new payment type by selecting System Configuration → Payments → Setup Payment Types →Add Type. If you don't see "Setup Payment Type" as shown above you may need to give your role the permission to do so. Sele...

Credentials Required: Your TouchNet Account Manager can provide you with the following information: uPay Site ID: Usually a 3 digit number for example 013 uPay:  A secure URL that uniquely identifies your account T-Link web service:  Another secure URL t...