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473 total results found

Banner Report

Admin Portal Payments and Transaction Flow

Generating the Report To begin look for the Banner Report menu item under the Payments Menu The screen will refresh and display the Banner Report Search page. On this page you select: User Types: Select the User Type you wish to report and pay for. Cho...

Search Payments

Admin Portal Payments and Transaction Flow

Accessing the Report From the Payments menu click on Search. The page will refresh with the Payments Reporting search form that gives you the ability to search by Confirm Code, Transaction ID, Order ID, as well as a number of present search items below. ...

Payment Data Export via Banner SFTP

Admin Portal Payments and Transaction Flow

Configuration There are several items that must be configured in order for the right information to display in the exported CVS file. User Profile In the user profile, a unique user ID must be configured. This information will likely be populated by a us...

Paying for a Violation from the Admin Portal

Admin Portal Payments and Transaction Flow

Searching for a Violation There are two methods to searching a violation. You can place the violation number in the quick search bar and click on the resulting drop down. Or... Alternately you can use the Violation Search from the Violations menu. Enter...

Admin Portal Cash, Cheque or Debit Payment

Admin Portal Payments and Transaction Flow

Purchasing a Permit To begin let's have a look at purchasing a permit for the admin portal. Select the Parking Tab and the click the Standard Permit button to access the permit purchase screen. The Confirm Parking Permit Registration page appears. An admin...

Admin Portal Permit Purchase with Credit Card

Admin Portal Payments and Transaction Flow

The Permit We begin by going to a user's dashboard on the admin portal and proceeding to the Parking tab.In our example we are issuing and paying for a permit on behalf of user over the phone. We then get taken to the Confirm Parking Permit Registration ...

Payment for a locker from the Admin Portal

Admin Portal Payments and Transaction Flow

Paying for a locker. To begin click on the Lockers menu item in the user's profile on the admin portal. The locker registration page appears with a list of buildings with lockers available. The locker selection page will open allowing the admin to chose...

Accepting a Student Account Payment from the Admin Portal

Admin Portal Payments and Transaction Flow

Accepting a Student Account Payment To Begin lets select a permit to purchase. In this case the admin is assigning a permit to a student and taking payment via Student Account. In this example we are purchasing a permit in the General Monthly Lot for Patri...

Manage Roles and Permissions

Adminstrators - Setup & Configuration Admin Management Tools

Roles and Permissions in OPS-COM provide granular control over what administrative users can access and do within the system. This feature allows administrators to define specific responsibilities, enhance security, and ensure that each user has appropriate ac...

config
permissions
roles

Manage Admin User Accounts

Adminstrators - Setup & Configuration Admin Management Tools

Creating and managing administrator accounts in OPS-COM is essential for granting system access to staff, defining their responsibilities through roles, and maintaining secure and accurate user records. This article guides OPS-COM administrators through the pr...

users
admin
config
video

IP Filtering for Admin Users

Adminstrators - Setup & Configuration Admin Management Tools

IP Filtering in OPS-COM provides administrators with a robust security layer by restricting user access based on their device's IP (Internet Protocol) address. This feature enhances system security by ensuring that only authorized users from specified networks...

config
AdminUser
IP
IPFiltering

Defining User Profile Settings

Adminstrators - Setup & Configuration System Configuration

User Profile Settings in OPS-COM enable administrators to customize the information collected from users on their profile forms. By controlling the visibility and requirement status of various fields, you can tailor the user experience to your organizational n...

config
userprofile

Email Headers and Footers

Adminstrators - Setup & Configuration Content & Design

Email Headers and Footers in OPS-COM allow administrators to define and manage reusable layout components for system-generated emails. By customizing these elements, you can ensure consistent branding, provide essential contact information, and apply uniform s...

templates
footer
header
style
email
config

Guide to System Settings

Adminstrators - Setup & Configuration System Configuration

System Settings in OPS-COM provide administrators with comprehensive control over the core functionalities and behaviors of their application, primarily impacting the administrative side. This centralized configuration area allows for fine-tuning various compo...

config
settings

Configuration Checklist

Setup Guides for Clients

Some System Configuration that Must be Done For more details on system settings please see System settings: Check General System Settings to ensure Date and Time settings are correct for your location Check Lockers settings to set Tax rate, upload a lock...

Password and Security Settings

Adminstrators - Setup & Configuration System Configuration

The Security Settings in OPS-COM provide administrators with critical tools to enforce robust password policies and manage login security for all administrative accounts. Properly configuring these settings is essential for protecting sensitive system data, pr...

User Information Shortcodes

Adminstrators - Setup & Configuration Content & Design

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descriptions are also on the email template page for lost passwords.  Shortcode Description  [user show="firstname"] The first name of the user account rece...

Uploading and Managing Files

Adminstrators - Setup & Configuration System Configuration

The Manage Files section in your OPS-COM Admin site provides a centralized repository for all files used across your OPS-COM instance, primarily images for your user and admin dashboards. This feature allows administrators to easily upload, view, organize, and...

upload
files
config

Manage Administrator Groups

Adminstrators - Setup & Configuration Admin Management Tools

Administrator Groups in OPS-COM allow you to organize administrative users into logical teams or departments. This feature simplifies management by enabling you to apply specific settings, distribute communications, or assign tasks to a collective of adminis...

groups
config

The Invoice Template

Adminstrators - Setup & Configuration Payments Configuration

Editing the template To access the template, go to the System Config menu and click on Email Templates. The screen will refresh with a list of possible templates to edit. In our case, we want to click on the Edit button for Permit Invoice to access the templ...