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User Types
The User Types feature allows administrators to categorize system users (such as Student, Staff, or Public) and control various aspects of their interaction with the system. Its primary purpose is to tailor the user experience by defining access to specific lo...
Limiting Active Vehicles
The Limiting Active Vehicles feature allows administrators to strictly control the maximum number of active vehicles a user can associate with their portal profile. Its primary purpose is to help manage parking inventory, prevent permit abuse, and ensure users...
Manage User Departments
The User Departments feature allows administrators to categorize users based on their departmental affiliation within an organization. Its primary purpose is to enhance user management by enabling better organization, reporting, and potentially targeted commun...
User Company Editor
The User Companies feature allows administrators to group individual users under a single corporate account. Its primary purpose is to streamline permit management, billing, and reporting for your business-to-business clients. This article is intended for OPS-...
Login Sources (SSO)
The Login Sources SSO feature allows administrators to define the various methods by which users authenticate and sign into the system. Its primary purpose is to provide flexible control over user access, allowing for standard direct logins or integration with...
Configuring SAML SSO with OPSCOM
The Configuring SAML SSO with OPSCOM feature simplifies user access by allowing them to securely authenticate using their existing, managed corporate accounts. Its primary purpose is to eliminate the need for separate usernames and passwords, significantly enh...
Vehicle Plate Types
The Vehicle Plate Types feature allows administrators to categorize vehicles based on their official plate designation, such as Passenger, Commercial, or Motorcycle. Its primary purpose is to ensure accurate vehicle identification, improve reporting, and align...
Vehicle Colours / Colors
The Vehicle Colors feature allows administrators to define and manage the drop-down list of available vehicle colors used throughout the system. Its primary purpose is to ensure accurate vehicle identification, maintain detailed record-keeping, and enforce dat...
Vehicle Makes
The Vehicle Makes feature allows administrators to define and manage the drop-down list of vehicle manufacturers (such as Ford, Honda, or Toyota) used throughout the system. Its primary purpose is to ensure accurate vehicle identification, maintain comprehensi...
Vehicle Types
The Vehicle Types feature allows administrators to define and manage categories for different kinds of vehicles (e.g., Car, Truck, Motorcycle, Van). Its primary purpose is to ensure accurate vehicle classification, support specific parking rules, and enhance r...
Managing Lot Zones
The Managing Lot Zones feature allows administrators to define specific geographical or logical areas within a single parking lot. Its primary purpose is to provide granular control over pricing variations, access rules, and enforcement strategies tailored to ...
Common Lots
The Common Lots feature allows administrators to categorize parking lots based on shared characteristics or administrative distinctions. Its primary purpose is to provide a way to organize lots beyond their physical location, facilitating better management and...
Permit States
The Permit States feature allows administrators to define and manage the various statuses a parking permit can have within the system, such as Active, Expired, Voided, or Lost. Its primary purpose is to accurately track the lifecycle of permits, facilitating e...
Locations
The Manage Locations feature allows administrators to define and organize various physical locations relevant to your operations, such as buildings, parking areas, or specific points of interest. Its primary purpose is to provide clear geographical context wit...
Locations - Sub Locations
The Sub Locations feature allows administrators to define more granular areas within a main system location, primarily for detailed incident reporting. Its primary purpose is to enhance the precision of incident documentation by pinpointing specific spots with...
Ticket Categories
The Ticket Categories feature allows administrators to define and manage different types of violations, such as municipal, parking, or bicycle infractions. Its primary purpose is to ensure accurate incident reporting, enforce specific rules, and tailor violati...
Sort Violations for Quick Access
The Sort Violations for Quick Access feature allows administrators to customize the display order of ticket offence items by strategically adding spaces to the beginning of offence names. Its primary purpose is to reorder long lists of violations, ensuring the...
Ticket Offence Items
The Ticket Offence Items feature allows administrators to define the specific violations that can be issued within the system, such as Parked with No Proof of Payment or Expired Meter. Its primary purpose is to configure fine amounts, discounts, and specific b...
Categories
The Incident Categories feature allows organizations to classify and organize different types of incidents, such as security events, parking violations, or maintenance requests. Its primary purpose is to help administrators standardize reporting and dispatchin...
Managing Ethnic Types
The Managing Ethnic Types feature allows administrators to define and manage a drop-down list of ethnic classifications used specifically within incident reporting. Its primary purpose is to support detailed demographic data collection, enabling organizations ...