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Roles and Permissions There are three menu options under the System Configuration -> Admin Management menu; Manage Roles, Manage Groups and Edit Admin Users.  Click the Manage Roles button to begin. The Manage Administrator Roles screen displays.The Prima...

User Management Permissions Permission Names Description View Users Allows the admin user to view, but not change, the users in the system. User Search functionality is enabled. Edit Users Allows the admin user to edit...

Creating an Admin Account Hover over System Config and click Edit Admin Users. The Manage Administrator Users screen displays. Select Insert New User from the drop-down menu, then click Retrieve. On the left, you will enter the user information, and on the r...

An IP address is an address used in order to uniquely identify a device on an IP network. To get your IP address visit whatismyip.net. The address is typically made up of four groups of numbers called octets.  The first two octets identify the network you ar...

By default the username field is not editable: To begin, go to the System Config menu and click on System Settings. From the resulting list of settings click on User Profile to edit it's settings. From the list of settings look for Allow Username ...

Setting up User Profile Items To access the profile items click System Config menu and select System Settings. On the Manage System Settings screen, click User Profile to display the list of possible items that can be added or removed from the pr...

Getting to Email Headers & Footers In order to get to Email Headers & Footers, click System Config, Email Headers & Footers This should take you to the Email Template Layout List where you can select Edit to edit the existing Footer, Header or Style em...

To access the system settings, go to System Config and click on System Settings.  In most cases these settings affect the admin side of the application. System Settings Grid General System Component Setting Name Definition Note...

Some System Configuration that Must be Done For more details on system settings please see System settings: Check General System Settings to ensure Date and Time settings are correct for your location Check Lockers settings to set Tax rate, upload a lock...

Manage Security Settings To edit security settings, hover over System Config and click System Settings. In System Settings, click Security in the list of settings. The Manage System Settings window will open and all the security settings will be availab...

Lot Information Display This shortcode can be used anywhere on the site. It does not need to be initialized. You simply need to add it to your template to display it. The available options are:  Option Type Default Purpose price boolean tr...

PermitTempPdf Shortcode The use of permittemppdf is fairly straight forward. The shortcode has two different arguments it can accept to change the information it will output: permit and vehicle.   Permit Shortcode format:  [permittemppdf permit=______]...

Special System_Code Shortcode The system_code is the most common short code used on the OPS-COM system. It will provide and display the system information related to that page. For example, if you were to add the system_code shortcode to the end of the Permi...

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descriptions are also on the email template page for lost passwords.  Shortcode Description  [user show="firstname"] The first name of the user account rece...

How to use the Shortcode To use the User_card shortcode simply add [user_card] anywhere to the content of your Page or System Message.   Example Using the [user_card] shortcode will display useful user information as seen below. 

Uploading Files Your OPS-Com Admin site has a page to put files. To get to this page, go to System Config then click Manage Files. You should now see a page where you can see all files that have been used on your OPS-COM Site.This is used mainly for images...

To manage Administrator Groups, go to 'System Config' then click on 'Manage Groups'. 2. You will be directed to a page where you can see your Admin Groups. As you can see, there are no groups on this page. We will be making one for a demo. To make a g...

Editing the template To access the template, go to the System Config menu and click on Email Templates. The screen will refresh with a list of possible templates to edit. In our case, we want to click on the Edit button for Permit Invoice to access the templ...

What Needs Your Attention Here is the list of all the major pages and messaging you will want to review. There are some that are standard messages and probably don't need customization. These items are listed but marked as optional. Functional page elements ...

Finding Communication Errors It is possible, that if some of the system settings and classic system settings are not setup correctly to use a From address, that you will receive a communication error as a response. One example would be when trying to submit t...