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Locations

The Manage Locations feature allows administrators to define and organize various physical locations relevant to your operations, such as buildings, parking areas, or specific points of interest. Its primary purpose is to provide clear geographical context within the system, which is crucial for accurate incident reporting and violation tracking. This article is intended for OPS-COM administrators responsible for managing geographic data and enforcement locations.

Setup and Configuration

This feature is an administrative tool used to establish the physical boundaries and landmarks recognized by the OPS-COM system.

Admin Side: Administrators must have the appropriate system role permissions enabled to access the location configuration menus and manage the geographic lists.

User Side: This feature is strictly a backend administrative configuration. End-users do not interact directly with these location settings on the parking portal.

Using this Feature

Administrators can use the following instructions to navigate the management interface to seamlessly add, edit, or delete various system locations.

Accessing the Management Interface

  1. Hover over System Configuration, click Manage Locations, and then click Manage Locations.

Adding Locations

  1. Click the Add Location button.

  2. Enter the full name of your new location in the provided text field.

  3. Select the desired sub-locations you would like associated with this main location.

  4. Enable the Writer Visible checkbox to make the location available to violation writers on handheld devices or the admin interface.

  5. Enter a geographic location code in the GIS Number field if your organization utilizes GIS mapping.

  6. Click the Save Changes button to create the new location and refresh the list.

Sub-locations are specifically used in incident reporting and do not apply to vehicle violations. Detailed setup instructions can be found on the Locations - Sub Locations page.

Editing Locations

  1. Locate the specific location you wish to modify in the active list.

  2. Click the Edit button next to the entry.

  3. Make the necessary updates to the name, visibility, or associated sub-locations.

  4. Click the Save Changes button to apply your updates.

Deleting Locations

  1. Locate the eligible location you wish to remove from the list.

  2. Click the Delete button next to the entry.

  3. Confirm the action to permanently remove the location from the system.

A location can only be deleted from the system if it is not associated with any existing records. Administrators must first ensure that the location is not actively referenced by incidents, violations, or other system data. Reassigning records to another valid location is crucial to prevent data inconsistencies. If a location is currently in use, the Delete button will not be available.

Best Practices and Considerations

  • Use descriptive naming: Use clear and concise names for your locations. Utilizing descriptive names like Main Campus Building A, West Parking Lot, or Gymnasium Entrance drastically improves clarity for all users and enforcement officers.

  • Leverage sub-locations: Utilize sub-locations to provide more specific detail for incident reporting. Detailed geographical categorization is crucial for accurate record-keeping and long-term security analysis.

  • Manage writer visibility carefully: Carefully consider which locations need to be enabled as Writer Visible. Ensuring enforcement officers only see relevant violation locations on their handheld devices streamlines their workflow and ensures accurate violation reporting.

  • Ensure data integrity before deletion: Always verify that a location is not actively referenced by any system records before attempting to delete it. Attempting to force the deletion of an active location can cause critical data conflicts with past incident reports or issued violations.

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