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Introduction This page allows the admin to manage, create, and edit the content and appearance for notice letters used within the system. Notice letters, also known as a Notice of Impending Conviction (NIC) letter, are part of the MTO process, and are sent o...

This page allows administrators with appropriate roles and permissions to configure the tax percentage calculated and charged to users when making payments in OPS-COM. You can find the taxes page under the System Configuration → Payments → Taxes. When ed...

User Types User Departments User Company Editor Login Sources (SSO)

User Types Configuration To setup a user type, go to the Admin Options menu and hover over Users to select Types. Create a New User Type The User Type Administration tool opens. The list of existing User Types will appear.  To add a user type, click on t...

On the Administration Interface Active vehicle restriction is controlled through user types. To edit the number of additional vehicles allowed to be active, hover over Admin Options -> Users and click User Types. Select the user type to edit from the dr...

Managing User Departments Click Admin Options, Users followed by Manage User Departments. The Manage User Departments page displays with all of the available choices.  Adding User Departments To add a new user department click Add User Department a...

Accessing the User Company Editor  Under User Management, click User Companies. The Company Search window will display. To add a company click Create New Company. The Company Edit window will display. In our example we are using the following entrie...

Understanding Login Sources A "login source" is just the way a user signs into the system. For example, a user can log in directly through OPS-COM with their username and password—this would be the "OPSCOM" login source. Other login sources, like SAML or LDAP...

What is Single Sign-On (SSO) Single Sign-On, or SSO, is a way to make it easier for your users to access OperationsCommander using your existing managed accounts.  Your users will not have to remember a separate username and password and will instead login di...

Vehicle Plate Types Vehicle Colours Vehicle Makes Vehicle Types Related Video

Managing Vehicle Plate Types Click Admin Options, Vehicles followed by Vehicle Plate Types. The Manage Vehicle Plate Types page displays with all of the available choices.  Adding Plate Types To add a new plate type click Add Plate Type and complete ...

Managing the Vehicle Colour Picklist Hover over Admin Options and click Vehicles followed by Vehicle Colors.  The Manage Vehicle Colours page will display. Adding Vehicle Colours To add a new colour, click the Add Colour button.  The Manage Vehicle...

Managing Vehicle Makes Click Admin Options, Vehicles followed by Manage Vehicle Makes. The Manage Vehicle Makes page displays with all of the available choices.  Adding Vehicle Makes To add a new make click Add Make and complete the two required fiel...

Managing Vehicle Types Click Admin Options, Vehicles followed by Manage Vehicle Types. The Manage Vehicle Types page displays with all of the available choices.  Adding Vehicle Types To add a new vehicle type click Add Type and complete the require...

Lot Zones Common Lots Permit States

Managing your Lot Zones Click Admin Options, Parking and Manage Lot Zones. The Manage Lot Zones page will display and you can choose to Add or Edit a Lot Zone. To Add a new Lot Zone, click the Add Lot Zone button. Enter the name of your new Parking Zone...

Navigating to Common Lots To get to the common lots page click Admin Options then Parking followed by Common Lots. The Common Lot Type Administration page displays.  Managing Common Lot Types Adding Common Lot Types To add a common lot type click the ...

Managing Permit States Click Admin Options, Parking followed by Manage Permit States. The Manage Permit States page displays with all of the available choices.  Adding Permit States To add a new permit state click Add Permit State and complete the ...

Access Card Status Access Cards - Add Singles Access Cards - Add Bulk Access Cards - Edit Bulk

Click Admin Options, Access Cards, and click Statuses.  2. The 'Access Card Status Administration' page displays. You can view a list of Access Card Statuses or Add a New status. To see a list of all Access Cards, click on the drop-down list. 3. ...