Search Results

Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classifications for use within incident reporting. This feature supports detailed demographic data collection for incidents, enabling organizations to analyze trends, ensur...

Extended User Profile Options in OPS-COM allow administrators to define and manage additional, highly granular descriptive categories and values for user profiles, typically used in incident reporting. This feature enables officers to record unique physical fe...

Incident Flags in OPS-COM allow administrators to create custom tags or labels that can be attached to incident reports. This feature is vital for quickly categorizing, highlighting, or drawing attention to specific characteristics of an incident, improving re...

Missing Property Types allows administrators to define and categorize different kinds of missing or stolen property (e.g., Electronics, Jewelry, Documents) within incident reports. This feature enables detailed and structured data collection for lost or stolen...

Incident Relations in OPS-COM allows administrators to define specific types of connections or relationships between individuals involved in an incident (e.g., "Witness," "Victim," "Suspect," "Reporting Party"). This feature is crucial for accurately documenti...

Setting up Alarms in OPS-COM There are 3 different alarms you can setup in OPS-COM. People  Vehicle/Plate Generic

Manage Email Warnings in OPS-COM allows administrators to define and manage a list of email addresses that will receive critical system alerts. This feature is vital for ensuring that designated personnel are promptly notified of important events, such as secu...

The Email Alert List in OPS-COM allows administrators to define a specific set of email addresses that will receive automated warning notifications from the system. This feature is crucial for ensuring that designated personnel are promptly alerted to importan...

Dispatch Categories allow administrators to define and classify the types of dispatchable events or incidents (e.g., "Parking Incident," "Security Alert," "Maintenance Request"). This feature is crucial for organizing dispatch logs, streamlining response proto...

Dispatch Sources in OPS-COM allow administrators to define and categorize the origins of dispatch calls or events (e.g., "Phone Call," "Email," "Officer Initiated"). This feature enables better tracking of incident intake, facilitates efficient routing to rele...

The Resolve Duplicates feature in OPS-COM allows administrators to identify and merge duplicates by email, student number, staff number and vehicle (plate) in the system. This is crucial for maintaining data accuracy, preventing operational errors, and ensurin...

The History Search feature in OPS-COM allows administrators to quickly locate and review historical system activities and events. This tool is invaluable for auditing, troubleshooting, and investigating specific actions related to users, vehicles, or violation...

The Purge Old Data feature in OPS-COM allows administrators to remove inactive historical records from the system. This process is essential for maintaining database efficiency, improving system performance, and ensuring that your data remains relevant and man...

The ability to purge incidents from OPS-COM allows administrators to permanently remove outdated incident records from the system. This process is critical for maintaining data relevance, complying with data retention policies, and optimizing database performa...

Deposit Types allow administrators to define and manage various categories of deposits (e.g., for permits, equipment, or specific services). This feature is essential for accurately tracking refundable amounts, providing clear financial oversight, and ensuring...

OPS-COM utilizes both recurring and onetime system tasks to automate various back-end processes, such as data synchronization, report generation, or system clean-up. This article guides OPS-COM administrators on how to access, monitor, enable, and disable thes...

OPS-COM's alarm system provides critical real-time notifications for specific events, such as a flagged vehicle being scanned or a user triggering a security alert. This article guides administrators on setting up the necessary permissions to view these alarms...

Report Title When do we use this? Parking Reports  Detailed Permit Sales Shows a breakdown of permits sold. Permit Sales by Lot By Month Displays the lots, payment types, amount of sales processed, and the total number of permits so...

People Alarms in OPS-COM provide a critical safety and monitoring feature by allowing administrators to flag specific user profiles with alerts. When an event associated with a flagged user occurs, the system triggers a visual alarm, notifying relevant adminis...

Generic Alarms in OPS-COM provide a flexible notification system for various non-specific alerts, often stemming from external system integrations or unknown user/vehicle IDs. This article details how to configure administrator permissions to view these alarms...