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Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts by requiring one-time passwords (OTPs) sent via email. Its primary purpose is to significantly enhance protection against unauthorized access to the system. This article...

The User Portal Multi-Factor Authentication (MFA) feature adds an essential layer of security to user accounts by requiring a One-Time Password (OTP) during the login process. Its primary purpose is to protect sensitive user data and ensure that only autho...

API error codes indicate a failure while communicating with the OPSCOM API. Example Error Content-Type: application/json {     "ErrorCode": 9001,     "ErrorMessage": "API Token is missing from the request." } Error Codes Error...

The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to gather stats on permits pushed into OPSCOM. API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  Making...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed details about existing paid permits ...

The Push API: Permit Create allows OPSCOM administrators to integrate external parking systems directly with the OPSCOM Controller. This RESTful integration automatically synchronizes paid or temporary permit details from third-party hardware and software, suc...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPSCOM from...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPSCOM from other syst...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types in...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to push to OPSCOM new users and update existing users...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violations...

The Active Dispatch Logs feature allows administrators and dispatchers to record, track, and manage all incoming inquiries and automated system alerts. Its primary purpose is to provide a centralized dashboard of all open dispatch entries and seamlessly link t...

The Lot Passwords feature allows administrators to restrict access to specific parking lots by requiring a password during the permit booking process. Its primary purpose is to help control lot reservations for specific groups or events, ensuring only authoriz...

The Lot Visibility Options feature provides administrators with enhanced control over parking lot visibility and accessibility. Its primary purpose is to allow you to define exactly how and when users can view and book permits for specific lots, ensuring that ...

The Managing Convenience Fees feature allows administrators to add an additional flat-rate charge directly to user payments, managed entirely within the system. Its primary purpose is to provide flexibility to offset processing costs, incentivize certain payme...

This article describes the process for editing the cost of an unpaid standard permit for a specific user. Its primary purpose is to allow administrators to make one-time price adjustments for a single transaction without affecting the permit's default price fo...

Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access OPSCOM. Instead of managing separate usernames and passwords for OPSCOM, users can log in once using their existing company or institutional credentials, gaining s...

The User Registration Process outlines how new parkers create an account to access the OPSCOM-Go! user portal, purchase permits, and manage their vehicles. Its primary purpose is to capture essential user data while offering organizations flexible onboarding t...

The Password Recovery Process allows end-users to securely reset their account access credentials if they have forgotten their password. Its primary purpose is to enable self-service password management, reducing administrative support requests and ensuring us...

The Quick Pay and Guest Payments feature allows guest users to look up and pay for violations directly from the user portal without needing to create or log in to an account. Its primary purpose is to streamline the payment process for end-users, thereby reduc...