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The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to gather stats on permits pushed into OPS-COM. API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  Mak...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed details about existing paid permit...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM f...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM f...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPS-COM from other s...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types ...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to push to OPS-COM new users and update existing us...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violatio...

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inquiries that come into the office through alerts or another system. These dispatch logs can be linked to incidents for further tracking if the alert that triggered ...

Introduction The ability to lock lots with a password has been added. Setting a password on a lot prevents users from booking a permit in that lot unless they enter the password. In support of event parking, this can be used to make a lot intended for an eve...

OPS-COM provides enhanced control over parking lot visibility and accessibility, allowing administrators to define how and when users can view and book permits for specific lots. This article explains the three lot visibility options and their implications for...

Convenience Fees in OPS-COM allow administrators to add an additional flat-rate charge directly to user payments, managed entirely within the OPS-COM system. This feature provides flexibility to offset processing costs, incentivize certain payment methods, or ...

This article describes the process for editing the cost of an unpaid standard permit for a specific user. This feature allows administrators with the proper permissions to make one-time price adjustments for a single transaction without affecting the permit's ...

Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access OPS-COM. Instead of managing separate usernames and passwords for OPS-COM, users can log in once using their existing company or institutional credentials, gaining...

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and managing your stuff, you'll need to register. Depending on your parking provider's setup, you may be asked to register as auto login (when enabled, users are automati...

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPS-COM.  Quick Steps: Head to the Login page and click 'Forgot Password'. Type in your email and hit 'Send Reminder'. Keep an eye on your inbox for the password reset...

This article describes the Guest Payments feature. Guest Payments allows guest users to look up and pay for violations directly from the user portal without needing to create or log in to an account. This functionality streamlines the payment process for end-u...

Enable / Disable paying a Violation / Permit using Payroll Deduction.   First go to System Configuration then select the Payments option  You will now see the options "Disable Payroll Deduction for Violations" & "Disable Payroll Deduction for Temp Permits"...

This article describes the process for managing a lost or stolen permit. This involves switching the user to a new permit and then setting the state of the original permit to Lost or Stolen to remove it from circulation. Understanding the Lost or Stolen State...

Hey OPS-COM Community! 👋 Get ready for some fantastic news that's going to make managing your email preferences a breeze! We've heard your feedback, and we're thrilled to announce that we're rolling out a brand-new, super easy-to-use unsubscribe option for our...