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Required fields are: IP Address NetMask Gateway DNS Server (8.8.8.8 can be used) Time Server (use your own or one of these) 0.us.pool.ntp.org 1.us.pool.ntp.org 2.us.pool.ntp.org 3.us.pool.ntp.org System - Time Sync Changes on this panel wi...

Justification for Firmware Updates There are two purposes behind updating the firmware of the LPR camera. One would be to simply update the existing firmware. The other is changing the firmware based on your specific region. There is specific firmware tailore...

Powering the Camera If the camera is not connecting to the PL8RDR there may be issues with power. Ensure that the connections are sturdy and follow the guide to Powering the Camera.One way to check a camera to ensure it is powered on is to power up the unit a...

Background The OperationsCommander system has the ability for the system to map plates to new values. In layman's terms this means that this process of filtration can take an image of a plate and find many possibilities of what the plate may be matched to bas...

Audit Report To view the Audit Report gpo to the Parking Management Menu Item, hover over License Plate Recognition and select View LPR Report from the drop down menu. The License Plate Recognition (LPR) Audit Log will appear. From this interface you ca...

Using Google Maps Search location within Google Maps Zoom into the location as necessary Right click on the map

Adding a Camera To begin go to the Violations menu and click on LPR and Chalking. Then click on Camera Setup. The LPR Camera Configuration Page displays. Fill in the form with the required information: Camera Name Camera Type (entrance, exit or trac...

Note: this is assuming you have a PL8RDR computer already set up. See the PL8RDR information section for more details. Powering the Camera Your Survision camera should come with a cable. This is only used for providing power to the camera; the camera connect...

In the field, only the cellular antenna, wifi antenna, and power connectors are used. Power is 12V DC and should be connected with an inline fuse.

Signal Strength There are two types of signal strength that can come into play. You may be using WIFI or you may be using LTE (cellular communication). If you are a WIFI user you can test signal strength with multiple applications that are typical a free dow...

How do I launch a support ticket? The best way to launch a support ticket is to email support@ops-com.com. This email is monitored Monday to Friday from 9 a.m. to 5 p.m. EST.  What after-hours support do you provide? After hours support is limited to critic...

Welcome to our Information Gallery Feel free to download our .pdf files to help you better understand the many features and abilities of the OperationsCommander platform. Why OPS-COM One System Ha...

Detailed Definitions  Primary Driver The designation of Primary Driver is put in place to identify the owner of a vehicle in most cases. A vehicle can be in the system under two user profiles however there should only be one primary dri...

Planning & Scope For clients wishing to pay for custom development, it is critical that a well thought out scope is developed with your Account Executive (AE). If you are designing the scope with the AE we consider you the project lead for your organization. ...

Supported Browsers OperationsCommander recognizes that our users may use various Internet Browsers when working with our system. We aim for all visitors to have the best possible experience while using OPS-COM, however, we do recognize that it is impossible t...

Considerations for Scoping an Integration  Regardless of the integration we are scoping we need the following questions answered. What are the endpoints; where will we connect and send data?  What system or URL are we querying? Test system logins and a...

OPS-COM supports exporting temp, standard, and validation permits purchased in OPS-COM to MacKay Meters. There are a few system and lot configurations to setup before this works with you Mackay Meters system. The article assumes you already have a MacKay Mete...

Enable Parking Logix Integration Before you can use the Parking Logix integration on your system you will need to navigate to your Third Party settings under System Settings. From there you should see the option to enable Parking Logix Integration.  Addin...

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to track vehicles as they enter and exit the lot. Within the OPS-COM system, each Mistall lot is associated to a Lot Group. Mistall Credentials Mistall credentials ne...

  Introduction A list of all the columns used in the importer and a description of what the field is used for in the system. Unique ID fields are required, and are used to identify a record as being a unique entity in the system before it has been imp...