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Improvements WISHLIST Fulfilled - You asked for it, we listened! Users can now upload supporting evidence directly to their violation appeal! Bug Fixes Fixed an issue preventing the police occurrence number from saving correctly within inciden...

Only tickets marked Critical will trigger the after hours notification process. Please note, Critical is defined as a system outage or impact that threatens immediate work stoppage or production is proceeding in a significantly impaired fashion. If your issue ...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  Use this API to obtain details related to a plate.  Plate details include permits, alerts and DNTT status. Make sure you set the HTTP Content-Type ...

This article outlines the standard 12-week enterprise onboarding process for new OPS-COM clients. It provides an overview of the project phases, from initial discovery through to the final live launch, ensuring administrators understand their responsibilities ...

This article outlines the initial administrative requirements and collaborative team structure for new enterprise deployments. Its primary purpose is to help OPS-COM administrators and project leads understand their responsibilities to ensure a seamless system...

The LPR Kit Unboxing guide outlines the standard hardware components included when purchasing a complete Mobile License Plate Recognition (LPR) package. Its primary purpose is to help administrators and installers verify they have received all necessary equipm...

The Mobile LPR Troubleshooting guide provides solutions for common hardware, connectivity, and application issues encountered while using the OPS-COM License Plate Recognition system. Its primary purpose is to help administrators and field officers quickly res...

Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsubscribe feature for users to opt-out of non-essential email communications.  This feature aims to improve user experience, ensure compliance with data privacy regul...

Hey OPSCOM Community! ? Get ready for a game-changing update that's all about fairness and giving your users the time they need! We've heard you, and we're thrilled to introduce a brand-new setting: Reset Appeal on Association! ? This fantastic new feature ...

Check it out on Community! OPSCOM Admin and User Portal Android Legacy App PL8RDR Update

Active vehicles in OPS-COM are license plates registered and marked as eligible to be assigned to parking permits. Its primary purpose is to help administrators understand how vehicle status functions, how it interacts with permit renewals, and how to manage p...

The automated notification system triggers emails to responsible parties when a violation or warning is issued. This troubleshooting guide helps administrators identify and resolve configuration issues preventing these automated emails from successfully sendin...

The Static Camera Chalking feature provides OPSCOM administrators and enforcement officers with a digital record of vehicles entering and exiting monitored lots. This information acts like a 24 x 7 Patrol Officer and serves as proof during disputes or appeals,...

The OPS-COM platform is currently undergoing a strategic transformation to modernize workflows and increase system flexibility. Its primary purpose is to optimize permit and lot management through new hierarchical structures and automation, significantly reduc...

The following documentation will guide you to set your up your Vaxtor LPR reporting with OPSCOM. These instructions are intended for VaxALPR On Camera Software which can be embedded in a multitude of different LPR cameras, including Axis, iPRO, Genetec, Hanwh...