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Improvements WISHLIST Fulfilled - You asked for it, we listened! Users can now upload supporting evidence directly to their violation appeal! Bug Fixes Fixed an issue preventing the police occurrence number from saving correctly within inciden...

Only tickets marked Critical will trigger the after hours notification process. Please note, Critical is defined as a system outage or impact that threatens immediate work stoppage or production is proceeding in a significantly impaired fashion. If your issue ...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  Use this API to obtain details related to a plate.  Plate details include permits, alerts and DNTT status. Make sure you set the HTTP Content-Type ...

Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project with a Google Meet to get a deeper understanding of your specific needs and requirements. We encourage you to invite other relevant team members to this discovery c...

A delightful and seamless deployment is a team effort. To ensure the system meets all your unique needs and covers all your business processes, your organization and the OperationsCommander team will bring together key players. We believe this collaborative ap...

If you have purchased a complete kit for Mobile LPR, you will find the following equipment in the box. You will also receive a detailed packing list with your shipment. Please unpack it carefully and ensure you have everything. 1x Android tablet; sent in ...

1. Hardware and Connectivity Check Signal Strength: The PL8RDR is a bridge to the internet via Wi-Fi or LTE. If you can't open a browser window, you should check your signal strength. For LTE users, you can check signal strength on the LPR Scanning screen b...

Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsubscribe feature for users to opt-out of non-essential email communications.  This feature aims to improve user experience, ensure compliance with data privacy regul...

Hey OPSCOM Community! ? Get ready for a game-changing update that's all about fairness and giving your users the time they need! We've heard you, and we're thrilled to introduce a brand-new setting: Reset Appeal on Association! ? This fantastic new feature ...

Check it out on Community! OPSCOM Admin and User Portal Android Legacy App PL8RDR Update

Question What is an active vehicle and how does it relate to the permits a user buys?  In our scenario, we require our end users to buy a permit for every active vehicle on their account. So if you have two active vehicles you must have two permits. What hap...

If your new violation and warning notification emails are not going out, please check the following: Confirm that the user is the primary driver and has a valid email address in the system. Emails are sent automatically to the primary driver with an email...

The Static Camera Chalking feature provides OPSCOM administrators and enforcement officers with a digital record of vehicles entering and exiting monitored lots. This information acts like a 24 x 7 Patrol Officer and serves as proof during disputes or appeals,...

Since launching ParkAdmin in the early 2000s, your parking needs have become more sophisticated. We’ve been closely observing how our power-users interact with OperationsCommander and we’ve identified some incredible opportunities to streamline your workflows ...