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April 2025
Bug Fixes Fixed an issue where code was showing up under the pay station parking status at payment instead of the date/time the permit was valid for. Fixed an issue where fines that had gone to collections and that had been reduced were not showing t...
VPAT - Tomahawk Technologies & OperationsCommander Accessibility Conformance Report
Revised Section 508 Edition - (Based on VPAT® Version 2.5) Legal Disclaimer - This Voluntary Product Accessibility Template (VPAT) is provided for informational purposes only and does not constitute a legal binding claim of compliance. The information reflect...
New Account Setup Options - Released June 2025
Fantastic news, OPS-COM users! 🎉 We're thrilled to introduce a new, streamlined option for creating your account! Now, you'll have the choice to set your password right away during signup, making your first login super quick and easy. 🚀 Don't worry, the exist...
Display Waitlist Position - Released June 2025
🎉 Exciting news for OPS-COM waitlists! 🎉 We've made it super easy for your clients to see their spot! If you turn on this option, your users will be able to clearly view their position on the waiting list without any additional clicks. This means less stress f...
Your OPS-COM Dashboard: Your Parking Central!
Think of your User Dashboard as your go-to starting point in OPS-COM! It's designed to give you a quick overview of your parking situation and easy access to all the important features. Let's take a look around! Quick Steps (Navigating Your Dashboard): Log...
Connecting to the PL8RDR
In order to scan plates, the PL8RDR computer will need to be connected to a handheld device running the OPS-COM enforcement app. The PL8RDR will broadcast a Wi-Fi network, pl8rdr.opscom. Connect to this network on your device. The network password is T0maha3k....
Viewing Your Waitlist Position
Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your position for any waitlist directly from the Permits page. Please note, this must be enabled by your Parking organization. Quick Steps: Go to the Permits page. ...
Subscription Verification Report
The Subscription Verification Report in OPS-COM automatically identifies users who have stored credit card information but are not enrolled in the automated permit rollover subscription. This report provides administrators with a centralized view to proactivel...
Account Creation Preferences
OPS-COM allows administrators to configure user account creation preferences, choosing between immediate auto-login or requiring email verification upon registration. Understanding and setting this preference is crucial for managing your user base effectively,...
Permit Waitlist Feature Overview
Welcome to the OPS-COM Waitlist Feature!This feature allows administrators to manage users waiting to purchase a permit in a specific lot or in a lot category. If enabled, this feature can save your team significant administrative time and ensure a fair alloca...
Setting Up for Event Parking
OperationsCommander has a feature that will allow you to setup for Event Parking in a unique way. Using Lot Visibility and Passwords, an event lot can only be booked by users who have been given the direct link to the lot. A direct link may be provided by emai...
Data Maintenance Articles
Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of any system. Regular data maintenance helps to: Improve Data Accuracy: By identifying and correcting errors, inconsistencies, and redundancies, data maintenance e...
Handheld Devices and Commons
The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld devices used for enforcement and data collection. This includes registering new devices, pushing messages, and updating device settings, ensuring seamless operation...
Dashboard Layouts and Custom Items
OPS-COM's System Dashboard provides administrators with a customizable interface for quick access to key statistics and information through various widgets. This article focuses on how administrators can create and manage custom dashboard layouts, custom items...
Appeal Evidence Uploads Overview
The Appeal Evidence Uploads feature enhances the user experience and streamlines the violation appeals process by allowing users to directly upload supporting evidence, such as images and text documents, to their violation appeals. This eliminates the need for...
June 2025
Improvements WISHLIST Fulfilled - We’ve added a new report you asked for — now you can easily see which users have a stored credit card but no active rollover subscription WISHLIST Fulfilled - Enhanced Account Security: A new setting has been added t...
Managing Incident Categories and Sub-Categories
Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents reported within the system. This feature allows administrators to organize incident types, control their visibility in reports, and manage associated checklists, ensuri...