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Merge Vehicles
Merge Vehicles Menu Option Hover over the User Management icon and then Vehicles. Click Merge Vehicles. Merge Search Enter the partial or full vehicle plate information or the VIN number of the two vehicles that you want to merge and click the Search butt...
Duplicate Vehicle Handling
What are Duplicate Vehicles? Vehicles in OPS-COM are unique based on plate, plate type, and state/province. Often, duplicates can appear in the system due to the plate type or location being recorded incorrectly . Duplicates can create headaches since two sim...
Vehicle DNTT
What is a DNTT? The DNTT feature allows administrators to place a condition on a vehicle that will warn officers in the field not to ticket or tow a vehicle.This is useful in many situations.For example: A photographer on assignment is photographing different...
Forms Admin
Managing Forms Hover over the User Management icon and click Forms. From here we have two options to List Forms that we have created which will show us the entries for each of these forms. As well as Add Form which allows you to setup new forms for your users...
Adding Forms (old forms)
To add a form on your user side hover over User Management followed by Forms and click Add Form. The Form Builder - Create screen will display, some options will be available after clicking Create Form. Enter the Form Title. Enable the checkbox if y...
List Forms (old forms)
Getting to Forms Hover over the 'User Management' icon and then 'Forms'. Click 'List Forms'. The 'Form Builder' screen is displayed. This table lists all the active forms that have been created. The 'Add Forms' button displays the 'Form Builder - Cr...
Locker Search
Locker Search Hover over the Lockers icon and click 'Search'. The Locker Search page will display. Enter the search criteria to get a report and click the 'Retrieve' button. The search criteria displays below. The Generate Mailing List (from li...
Locker Switch
1. Hover over the Locker Management icon and click 'Locker Switch.' 2. Select the 'Old Locker Area' and the 'Old Locker Number'. Confirm that it is associated with the correct person. Select the 'New Locker Area' and the 'New Locker Number'. Click the '...
Awaiting Payment (Lockers)
Hover over the Lockers icon and click 'Awaiting Payment'. The Lockers Awaiting Payment page displays. The search results are listed. The Envelope icon allows administrators to email that user. The Username link allows administrators to view/edit tha...
Allocate Lockers
Hover over the Lockers Management icon and select Allocate. The Manage Locker Numbers page is displayed. When doing your initial configuration, you must start by adding Buildings to this list. Adding Buildings Click on Add Building to begin the proce...
Midnight List (Lockers)
1. Hover over the Lockers icon and click 'Midnight List.' 2. The search results are displayed below. The Username link will allow administrators to view/edit the user profile. The Locker Number link will allow administrators to view/edit details about...
Locker Troubleshooting
Basic test for checking if the locker availability is set correctly when using Locker UserTypes.
Locker User Types
Locker User Types You must create the Locker User types you wish to use in OPS-COM. To do so Hover over Admin Options and click Users, then select Locker User Types. The Manage Locker User Types screen appears listing any existing Locker User Types.The lis...
Locker Sales Windows
Managing Locker Sales Windows To begin managing locker sales windows hover over the locker management icon followed by Sales Window This will take you to the Manage Locker Sales Window page. Adding Sale Windows To add new locker sales windows click ...
Non Returning Users Report
Accessing the Report To access the Non-Returning Users Report, hover over the Lockers Management icon, and click Non-Returning Users Report. Click on Yearly drop down menu under Old Semesters, or whichever type your past sales window was, and chose the O...
Lot Administration
Pricing and Lot Admin Lot groups Permit Allocations Setting Up A Lot To Be Visible and Available To The End User Setup Lots to Use Text2ParkMe
Pricing and Lot Admin
Hover over the Parking Management icon: and click Lot Administration followed by Pricing & Lot Admin . The Permit Pricing & Lot Administration screen will appear. You can edit the prices and visibility of your lots on this screen. Click the Show Archiv...
Using Permit Proration
Configuration/Setup In Lot Admin and Pricing go into the lot you wish to setup for Proration.On the Standard permit tab select This lot can be prorated. This lot is now set for proration. Using Proration for Permits Search for a user and bring up their p...
Lot Groups
Manage Lot Groups Under the Admin Options menu, hover on Parking, then click Manage Lot Groups. You will be redirected to the Manage Lot Groups page. To create a new lot group, click the Add Lot Group button. A popup box will appear. Type in ...
Planning Lot Groups and Lot Zones
Overview Using Groups A lot may only belong to one group and there are no parameters around validity beyond the grouping. An example of using a group might be a physical parking lot that is chopped up into virtual smaller lots. Consider we have a huge p...