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This article shows admins how to manage and communicate with users who have pending payments for their lockers. Quick Steps: Hover over Locker Management and click Awaiting Payment. Choose the locker area and sort type then click on Search. Review the li...

This guide walks you through the process of allocating lockers, adding buildings, areas, and lockers, as well as managing their visibility and archiving. Quick Steps: Hover over Lockers Management and select Allocate. Add a building by clicking Add Buildi...

The Midnight List is a list of lockers due to be cleared out of the system at midnight.  Follow the instructions in this wiki article to Clear Locker Items Awaiting Payment  

Basic test for checking if the locker availability is set correctly when using Locker UserTypes.

Locker User Types allow administrators to categorize users specifically for the purpose of locker management. This enables flexible control over who can access and utilize certain locker areas or types, enhancing organizational efficiency and tailored access t...

  Quick Steps: Hover over Locker Management and click Sales Window. Click Add Sale Window to create a new window. Fill in the details and click Save Changes. To edit, click the Edit button (contact OPS-COM if the button is faded). Click on the Active b...

At the end of a semester, students are required to re-rent a locker. This report helps find students who continue to use their locker without paying for it. This report will show students that rented lockers in the previous semester but did not rent a locker i...

The Pricing and Lot Admin page is a central management tool for OPS-COM administrators to create new parking lots, define their characteristics, and configure pricing and permit settings. This page allows for comprehensive control over lot visibility, access, ...

Proration is a permission that can be given to an admin user. It allows them to sell a permit to a user that is valid for a shorter portion of the active sales window and have the system adjust the cost of the permit accordingly. A good example is a student pa...

Lot Groups in OPS-COM allow administrators to logically group similar parking lots together, treating them as a single entity for certain configurations. This feature simplifies management by enabling shared settings like free parking time and vehicle count li...

Lot Groups allows you to group similar lots together to be seen as a single entity in OPS-COM. A lot may only belong to one group. A lot group is not required, it exists to allow similar lots. A Lot Zone is a grouping mechanism allowing validation parameters ...

Adding Permits to a Lot Single Allocate Archiving and Restoring Permits

This article outlines the process for OPS-COM administrators to add permits to specific parking lots. Permits can be added individually, as a sequential range, or with custom prefixes/postfixes, enabling efficient management of your permit inventory and ensuri...

This allows you to add individual permits to lots instead of adding an entire range as in the previous section. Quick Steps: Hover over Parking Management then Lot Administration and Select Allocate. Find the lot to add the permit to. Click Add Permits T...

Lot Allocation allows you to remove and restore permits in any given lot. Permits are removed through archiving. Archived permits are not permanently deleted and can be restored from their archived state. Quick Steps: Hover over Parking Management then Lot...

This article outlines the six critical factors that determine a lot's visibility and availability to end-users when they are purchasing permits in OPS-COM. Understanding and configuring these settings correctly is essential for OPS-COM administrators to ensure...

Text2ParkMe (T2P) allows users to pay for temporary parking via SMS (text) messaging. Text2ParkMe will also send out reminders when their parking time is about to expire and allow users the option to extend their parking time. Text messaging fees do apply base...

Permit Sales Windows in OPS-COM define the specific timeframes during which parking permits can be purchased and when they are valid. This article guides OPS-COM administrators through the process of creating and activating new permit sales windows, ensuring t...

When to Rollover Permits Patrons who pay by payroll deduction or through credit card purchases can also have their payments processed automatically as part of the rollover process. Before attempting rollovers, please follow the steps in these wiki articles t...

Hover over the System Config menu and click System Settings. The 'Manage System Settings' window is displayed. Click Permits and disable the checkbox next to 'Require Payment for Rollovers'. This setting will be on by default. Click the 'Save Setti...