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The permit proration feature allows administrators to sell a parking permit that is valid for a shortened portion of an active sales window, automatically adjusting the overall cost accordingly. Its primary purpose is to accommodate users who need to begin par...

The Lot Groups feature allows administrators to logically group similar parking lots together, treating them as a single entity for specific system configurations. Its primary purpose is to simplify parking administration by enabling shared settings—such as fr...

This article explains how to configure Lot Groups and Lot Zones to organize parking inventory within your system. Its primary purpose is to help administrators streamline enforcement operations and apply shared validation parameters across multiple locations. ...

The Permit Allocations module allows administrators to generate, assign, and manage permit numbers within specific parking lots. Its primary purpose is to help effectively control lot inventory, whether you are adding new permit blocks, issuing single permits,...

This article outlines the process for adding permits to specific parking lots. Its primary purpose is to enable the efficient management of your permit inventory by allowing permits to be added individually, sequentially, or with custom prefixes and postfixes ...

The Single Allocate tool allows administrators to add individual permits to a specific parking lot, rather than generating an entire block or range of numbers. Its primary purpose is to help efficiently manage one-off permit additions and make quick inventory ...

The Archiving and Restoring Permits feature allows administrators to remove permits from a given lot's active inventory without permanently deleting them from the system. Its primary purpose is to help efficiently manage lot allocation by safely archiving unus...

This article outlines the critical factors that determine a lot's visibility and availability to end-users when they are purchasing permits in OPSCOM. Its primary purpose is to help administrators understand and configure these settings correctly to ensure tha...

The Text2ParkMe feature allows users to pay for temporary parking, receive expiration reminders, and extend their parking time via SMS text messaging. Its primary purpose is to provide a convenient, mobile-friendly payment option for temporary parkers while in...

Permit Sales Windows define the specific timeframes during which parking permits can be purchased and when they are valid. Its primary purpose is to help administrators create, configure, and activate sales windows so permits align accurately with organization...

The permit rollover and renewal feature allows administrators to transition active permits from an expiring sales window to a new one. Its primary purpose is to maintain continuous parking access for patrons while seamlessly automating the billing process for ...

This article outlines how to configure the system to allow permit rollovers without requiring a previous payment or a payment method on file. Its primary purpose is to provide administrators with the flexibility to process permit renewals for users who are bil...

This article outlines how to stop an active permit from automatically renewing during the rollover process. Its primary purpose is to allow administrators and end users to cancel future recurrences of a permit while maintaining the current active status until ...

This article outlines how to automatically process payments for recurring permits (rollovers) using user credit cards stored on file. Its primary purpose is to help administrators streamline the permit renewal process by batch-processing payments for the upcom...

The Company Permit Report allows administrators to quickly generate a list of permits assigned to specific corporate entities or business accounts. Its primary purpose is to help track company-issued parking allocations, audit active sales windows, and export ...

The Basic Waitlist Report provides administrators with a centralized view of all users currently on waitlists, organized by parking lot. Its primary purpose is to help manage demand, facilitate user communication, and streamline the process of offering permits...

The Awaiting Payment Permits report is an administrative tool used to manage and communicate with users who have pending permit payments. Its primary purpose is to provide administrators with a centralized view of unpaid permit reservations and offer efficient...

The Student Permit and Postal Export is a reporting tool that allows administrators to extract a list of student permit records alongside the users' postal code data for a specified date range. Its primary purpose is to help organizations analyze student commu...

The Permit Sales by Lot by Month report provides OPS-COM administrators with a detailed breakdown of permit revenue and volume. It allows users to analyze sales performance for specific months, categorized by parking lot and payment method. Setup & Configurat...

The Detailed Permit Sales Report by Lot provides a granular view of permit transactions categorized by specific parking areas. Its primary purpose is to help administrators audit sales volume per lot and export individual permit records for external financial ...