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Permit States in OPS-COM allow administrators to define and manage the various statuses a parking permit can have within the system (e.g., Active, Expired, Voided, Lost). This feature is essential for accurately tracking the lifecycle of permits, facilitating ...

This article provides instructions for OPS-COM administrators on how to purchase both standard and temporary parking permits on behalf of a user. All actions are performed from the Parking tab within the user's profile, which serves as the central hub for mana...

This article describes the Permit Search tool, a central hub for finding, managing, and reporting on all parking permits. Its primary purpose is to provide administrators with detailed search capabilities and a suite of actions for managing permit visibility, ...

This article describes the process for managing a lost or stolen permit. This involves switching the user to a new permit and then setting the state of the original permit to Lost or Stolen to remove it from circulation. Understanding the Lost or Stolen State...

This article provides instructions on how to configure a tablet to act as a dedicated self-service kiosk for selling temporary guest permits. By locking the tablet to a specific guest permit booking page, organizations can offer a streamlined way for visitors ...

This article describes how to configure and use the QR code feature to allow guests to self-register for temporary parking permits. This functionality streamlines the guest parking process for both free and paid scenarios, enabling visitors to quickly obtain a...