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QR Code Guest Temporary Permitting

The QR Code Guest Temporary Permitting feature allows administrators to configure specific parking lots so guests can self-register for temporary parking permits via a scanned QR code. Its primary purpose is to streamline the guest parking process for both free and paid scenarios, enabling visitors to quickly obtain a valid permit directly from their mobile device. This article is intended for OPS-COM administrators.

Setup and Configuration

Proper setup is required at both the system and lot level to enable QR code permitting functionality.

QR codes also work for users who are already logged into an account. They must have an active session on the same browser to use their stored account information to checkout, and they must hold the correct user type for that lot. Users who wish to pay for a temporary permit with saved cards must first log in to their account, navigate to their permits, and click Parking map to use the accelerated checkout process.

System-Wide Configuration

These initial steps enable the QR code functionality for your entire system.

  1. Hover over System Configuration, click Users, and then click Types.

  2. Confirm that a user type named Guest User exists. If it does not, you must add it.

  3. Hover over System Configuration and click System Settings.

  4. Navigate to the Temp Permits tab.

  5. Enable the Enable QR Codes checkbox.

The Guest User type is absolutely essential for this feature to function. Without it, you will not be able to assign QR code capabilities to your lots.

Lot-Specific Configuration

Follow these steps for each individual lot where you want to offer guest temporary permitting via QR code.

  1. Hover over Parking Management, hover over Lot Administration, and click Pricing and Lot Admin.

  2. Select the desired lot to configure.

  3. Select Guest User as the User Type for the lot on the General tab. Removing this user type will instantly disable the QR code feature for this specific lot.

  4. Click the Temporary Parking tab.

  5. Set the hourly or daily costs in the pricing section. Enter $0.00 for the applicable timeframes for free parking, or enter the correct amounts for the durations you wish to offer for paid parking.

  6. Click the Update Lot button to save all changes.

Visibility Options: If you wish to use the lot for QR code functionality alone, excluding standard and temp permitting through the user portal, set the Visibility to User drop-down menu to Hidden but Accessible on the General tab. If you wish to use this lot for temporary permits exclusively, enable the This lot is for temporary parking only checkbox.

Daily Cost permits strictly expire at midnight on the day of purchase. To offer a true 24-hour permit, use the Hourly Cost setting and define a 24-hour duration instead.

Using this Feature

Once configured, you can brand the QR code and deploy it for public use.

Branding the QR Code

You can brand the QR code with your organization's logo. First, upload the logo to the system media bin. Then, select your uploaded image from the Logo field in the QR code configuration section on the Temporary Parking tab.

Accessing and Deploying the QR Code

  1. Hover over Parking Management, hover over Lot Administration, and click Pricing and Lot Admin.

  2. Select the configured lot and click the Temporary Parking tab.

  3. Locate the QR code and its associated links in the QR code configuration section.

Available Actions

  • Print QR Code: Click this button to generate a printable page containing the QR code. This is ideal for quick deployment on physical signage.

  • Download QR Code: Click this button to download the QR code as an SVG file. This high-quality vector format is best for incorporating into professionally designed signs or digital materials.

  • Direct Link: Click this icon to copy the unique URL for the guest permit page. This link can be emailed, posted on a website, or sent via text message to provide direct access without requiring the user to scan a physical code.

Best Practices and Considerations

  • Always test the QR code: Always test the QR code with a mobile device after configuration to ensure it directs users to the correct permitting page before making it public.

  • Place signage strategically: For optimal visibility, place QR code signage at lot entrances and other strategic locations where drivers will easily see it upon arrival and safely scan it.

  • Verify payment processing: If you are offering paid temporary permits, ensure a payment processor is correctly configured and linked within your system.

  • Understand the user workflow: The end-user experience is a simple, mobile-friendly process where the guest scans the code, selects a parking duration from the options you configured, enters their license plate number, and completes the payment if required.

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