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This article describes the Incident Distribution feature, which allows dispatchers to email incident details directly to pre-configured user groups. Its primary purpose is to streamline communication and enable faster response times by eliminating the need to ...

This article describes how to change your organization's display name. This global setting updates the name that appears on the public-facing website and on the screen of all connected handheld units. It also controls the name that appears at the top of violat...

This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. S...

This article describes the Flex Dollar and Payroll Deduction feature, a specialized payment method for handling partial payments with credits. This feature allows your users to apply a pre-defined amount of flex dollars towards a permit purchase, with the syst...

This article provides a comprehensive overview of the Boot Management and Self-Release System. This feature allows enforcement officers to apply a physical boot to a vehicle and enables the vehicle owner to pay their violation(s) and receive a release code via...

The OPSCOM Enforce App can be downloaded from the Apple Store or the Google Play Store. If in doubt you can search for the "OPSCOM Enforce" app in the Google Play or Apple Store and when viewing the details of the application you will see the button that is t...

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This article explains how to use the Search Vehicles function on the OPSCOM for Android application. This feature is the primary tool for field personnel to look up vehicle information by license plate or VIN, verify parking permit status, and initiate enforce...

This article is a continuation of the Vehicle Search and explains how to interpret the results after looking up a vehicle. Understanding the information presented is crucial for verifying parking rights, reviewing a vehicle's history, and making informed enfor...

Download a WIFI Analyzer Application This app could be installed on a cell phone and it allows you to take a measure of wifi strength and source as far as channel.The app we recommend is a product of the company VREM Software Group and is called...

This article outlines the OPSCOM integration process with PeopleSoft, designed for administrators at organizations using PeopleSoft for student and staff account management. The integration uses a scheduled SFTP data transfer to place or release account holds ...

This article describes the feature that allows users to unsubscribe from non-essential email communications. This feature aims to improve user experience, ensure compliance with data privacy regulations, and reduce the volume of manual unsubscribe requests. ...

This article provides an overview of the self-release boot system for vehicle owners. This feature allows you to pay for a parking violation associated with a vehicle boot and receive a release code, enabling you to remove the device yourself. The primary purp...

This article will discus how to write violations, to either a person, or vehicle, and how chalking works in OPSCOM. Violations You can issue 2 types of violations in  OPSCOM, one is assigned to a person, the other is assigned to a vehicle, where the driver m...

What is E-Chalking (Virtual Chalking) in OPSCOM? Virtual chalking, or e-chalking is an electronic process that mirrors how an officer would manually chalk a vehicle's tire, in order to see how long they have been parked.  Virtual chalking creates a T...

OPSCOM supports optical character recognition of plates, which allows you to search plates using the camera on your device.  Open the Vehicle Search page in the Ionic handheld app, and tap the camera icon instead of typing. Make sure to allow access to the ...

Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will take you to the Reprint Violation Notice screen. Tap on the violation that you want to reprint and follow the printer instructions.

This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printers to Android devices for use with the OPSCOM Parking Enforcement app. This enables the printing of tickets directly from a mobile device, streamlining parking oper...

This article explains how OPSCOM administrators can customize the primary and secondary colors of the User Side interface. This feature allows you to align the User Side's appearance with your organization's branding. How to Change User Side Colors These ste...

We have recently added a critical security layer for our Admin users: Multi-Factor Authentication (MFA)!   This is Phase 2 of our MFA project; in Phase 1, we successfully delivered MFA for all user-side accounts. This next phase provides Primary Admins with th...