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Registering a New User
User Registration allows OPS-COM administrators to manually create new user accounts, granting access to the User Portal. This process enables individuals to utilize features such as purchasing parking permits, renting lockers, and managing violations, ensurin...
User Search
User Search provides administrators with a powerful tool to quickly locate and access specific user accounts within the system. This feature enables efficient viewing and editing of user information, supporting various administrative tasks such as profile upda...
Unlink a Vehicle from User Profile
This article provides instructions for OPS-COM administrators on how to remove the association between a vehicle and a user profile. This process is necessary when a user no longer owns a vehicle, or to correct a vehicle that was mistakenly linked to the wrong...
Locate Application Version (Legacy)
The OPS-COM Parking Validation Enforcement App can be downloaded from the Apple Store or the Google Play Store. If in doubt you can search for the OPS-COM Parking Validation app in the Google Play or Apple Store and when viewing the details of the application...
Phase 1 - Learning the Basics
Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey toward seamless parking management. We believe in making every step a delight, and these first steps are designed to be intuitive and efficient. Please click on any...
Phase 2 - Payment Provider Setup
Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to handle most of your payments in the OperationsCommander system. With Hosted Payments, the payment processor takes on the responsibility of handling payment detail...
Phase 3 - Config and Admin Options
It's time to unlock the power of OperationsCommander and get this system configured! This is where you'll get to use your ingenuity to set up your users, lots, and templates. Then, you'll be ready to run a âPenny Testâ and accept your first payment. Setup & C...
Phase 4 - Learning to Use OperationsCommander
Now that you have OPS-COM setup you can learn how to use it! The self-guided training is divided into modules to help break it down. Paid training is available for clients who wish a more in-depth view of using OPS-COM. Contact support@ops-com.com for some d...
Module 1 - OPS-COM System Setup
There are several items on the New Client Orientation and Rollout tasks checklist that you should read through before proceeding. Please review sections 1 - 3. It is important that you set up your final configurations on your production system. The preview sy...
Module 2 - User Management
Users and their profile information form the backbone of the OPS-COM software. They link all modules together and allow you to have a complete history of everything about that user and associated vehicle. You can Add, Edit and Search for Users. You can also b...