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Registering a New User

Admin Portal đŸ‘„User Management

User Registration allows OPS-COM administrators to manually create new user accounts, granting access to the User Portal. This process enables individuals to utilize features such as purchasing parking permits, renting lockers, and managing violations, ensurin...

register
users

User Search

Admin Portal đŸ‘„User Management

User Search provides administrators with a powerful tool to quickly locate and access specific user accounts within the system. This feature enables efficient viewing and editing of user information, supporting various administrative tasks such as profile upda...

users
search

Unlink a Vehicle from User Profile

Admin Portal đŸ‘„User Management

This article provides instructions for OPS-COM administrators on how to remove the association between a vehicle and a user profile. This process is necessary when a user no longer owns a vehicle, or to correct a vehicle that was mistakenly linked to the wrong...

unlink
vehicle

Locate Application Version (Legacy)

Legacy Android Enforcement App - OPS-CO...

The OPS-COM Parking Validation Enforcement App can be downloaded from the Apple Store or the Google Play Store. If in doubt you can search for the OPS-COM Parking Validation app in the Google Play or Apple Store and when viewing the details of the application...

Phase 1 - Learning the Basics

New Client Rollout

Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey toward seamless parking management. We believe in making every step a delight, and these first steps are designed to be intuitive and efficient. Please click on any...

trial-tag
basics
setup

Phase 2 - Payment Provider Setup

New Client Rollout

Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to handle most of your payments in the OperationsCommander system. With Hosted Payments, the payment processor takes on the responsibility of handling payment detail...

Phase 3 - Config and Admin Options

New Client Rollout

It's time to unlock the power of OperationsCommander and get this system configured! This is where you'll get to use your ingenuity to set up your users, lots, and templates. Then, you'll be ready to run a “Penny Test” and accept your first payment. Setup & C...

Review
rollout
training

Phase 4 - Learning to Use OperationsCommander

New Client Rollout

Now that you have OPS-COM setup you can learn how to use it!  The self-guided training is divided into modules to help break it down.  Paid training is available for clients who wish a more in-depth view of using OPS-COM. Contact support@ops-com.com for some d...

Review
rollout
training

Module 1 - OPS-COM System Setup

Training Agenda

There are several items on the New Client Orientation and Rollout tasks checklist that you should read through before proceeding. Please review sections 1 - 3. It is important that you set up your final configurations on your production system. The preview sy...

Module 2 - User Management

Training Agenda

Users and their profile information form the backbone of the OPS-COM software. They link all modules together and allow you to have a complete history of everything about that user and associated vehicle. You can Add, Edit and Search for Users. You can also b...