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Unlink a Vehicle from User Profile

This article provides instructions for OPS-COM administrators on how to remove the association between a vehicle and a user profile. This process is necessary when a user no longer owns a vehicle, or to correct a vehicle that was mistakenly linked to the wrong user account.

The process to disassociate a vehicle is performed from the user's profile page.

How to Remove a Vehicle from a User

  1. Navigate to User Search: Hover over the User Management tab and click User Search.

  2. Locate the User: Use the available search fields (e.g., name, username, email, or account number) to find the correct user profile.

  3. Open the User Profile: Click on the user's Username in the search results to open their Profile Page.

  4. Access the Vehicle List: Click on the Vehicles tab. The page will refresh to display all vehicles currently linked to that user.

  5. Initiate Removal: In the vehicle list, locate the vehicle you wish to remove and click the red X icon located in that vehicle's row.

  6. Confirm the Removal: A confirmation prompt will appear. Click OK to permanently remove the vehicle's association from the user's profile. To abort the action, click Cancel.

Best Practices & Considerations

Understanding Vehicle Removal: Removing a vehicle only disassociates it from the current user's profile; it does not delete the vehicle record from the system itself. If the vehicle is associated with only one user, its record will be archived. If it is associated with multiple users, it will simply be removed from the current profile while remaining active on the other associated user profiles.
Clear Outstanding Balances First: Before removing a vehicle that is only associated with a single user, it is critical to ensure all outstanding violations or fees tied to that vehicle have been resolved.
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