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Basic Waitlist Report

When a user joins a waitlist, Admins can access a report to see the waitlists by lot, link to the user's profile or email users individually or in bulk. 

Setup & Configuration

Waitlists must be configured on the lots before users can join them.  You can find the instructions for enabling this on thethis Pricing & Lot Admin page under the Standard Permits section.page. 

  1. Click Permits, hover over Waiting Lists followed by Waitlist Report.
  2. The Waitlist Report screen displays. Administrators can view/edit details about a user waiting to purchase a permit in a specific lot.

  3. This screen allows the admin to quickly see:

    • The user's Rank on the waiting list
    • The date they were added to the waiting list
    • The user's name
    • Their user type
    • Their city
    • Phone Number
    • Comments
    • The lot they are waiting for a permit in

If the record is highlighted in blue, the user does not currently have a permit assigned to them. 
If the record is highlighted in yellow, the user does currently have a permit assigned but has not yet purchased it. 

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  • The User Profile icon, allows administrators to view/edit the user's profile. This is also the link that administrators would use if they wanted to sell a permit to the user that is on the waiting list (Click the User Profile icon and click the Parking Tab).
  • The Add link allows administrators to add comments to the waitlist record. If a comment already exist, an edit link will appear allowing administrators to update the comments on file.
  • The 'Toggle Selections' button allows administrators to select all records. Enable the check box to the left of the record to make individual record selections.
  • The 'Remove Selected From Waiting List' button allows administrators to remove records from the wait list. Organizations should develop a business rule for when to remove a user from the waiting list, after a user has been emailed or after a permit has been purchased.
  • The 'Email All Listed Users' button allows administrators to send a single email message to all users listed in the table.
  • The 'Email Selected Users' button allows administrators to email only those users that they have selected.
  • The 'Export to Excel' button exports the table as an Excel spreadsheet.
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