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User - Vehicles Tab

The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle. 

Quick Steps:
  1. Click on the User Management tab and click User Search.
  2. Search for the user using either a name, username, email or account number.
  3. Click on that user's username to enter that user's Profile Page.
  4. Click on Vehicles to enter that user's Vehicle Information page.
  5. Add Vehicle: Click Add New Vehicle.
  6. Fill out details and click Add New Vehicle to save.

  7. Edit Vehicle: Click the Plate link.

  8. Edit details and click Update Vehicle.

  9. Activate/Deactivate Vehicle: Click Active to toggle the vehicle as active or inactiveinactive.

Step-by-Step Instructions:
  1. Locate user search: Click on the User Management tab and click User Search.
  2. Search for a user: Search for the user using either a name, username, email or account number.
  3. Locate the user profile page: Click on that user's username to enter that user's Profile Page.
  4. Locate the vehicle information page: Click on Vehicles to enter that user's Vehicle Information page.
  5. Adding a new vehicle: Click the Add New Vehicle button.
  6. Fill in vehicle information: The Add New Vehicle Information screen will appear. Fill in all the required vehicle details.
  7. Save your new vehicle: Once you've entered all the information, click the Add New Vehicle button to save.
  8. Confirm that the vehicle is added: The Vehicle Information screen will display again with the new vehicle added.
  9. Editing a vehicle: Click the Plate link to open the Vehicle Information window.
  10. Make your changes: Make any necessary changes.
  11. Save your changes: Click Update Vehicle to save your changes.
  12. Activating or Deactivating a Vehicle: In the Status section of the vehicle details, click the Active or Inactive link to change the vehicle's status.
  13. Removing a Vehicle: In the user's profile, locate the vehicle and click the X button next to the vehicle's record to start the removal process.

A vehicle can be removed from a user's profile, but not completely deleted from the system. Use this option if: 

  • The vehicle changes ownership.
  • The vehicle was mistakenly assigned to the wrong user.
  • A vehicle with only one user will be archived after removal.
  • A vehicle with multiple users will be removed from the profile you’re working on, but remain under the second user's profile.

 14. Finalize removal: Once you click OK, the vehicle will be removed from the profile. It will still exist in the system but no longer be associated with the user.

Important: Before removing a vehicle, make sure to clear any outstanding balances if there's only one user.


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