Skip to main content

User - Vehicles Tab

TheĀ Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove vehicles associated to user. This is also where administrators would add/remove DNTT (Do Not Ticket or Tow) information to a vehicle.Ā 

Quick Steps:
  1. Click on theĀ User ManagementĀ tabĀ and clickĀ User Search.
  2. Search for the user using either a name, username, email or account number.
  3. Click on that user's username to enter that user's Profile Page.
  4. Click onĀ Vehicles to enter that user'sĀ Vehicle Information page.
  5. Add Vehicle: Click Add New Vehicle.
  6. Fill out details and click Add New Vehicle to save.

  7. Edit Vehicle:Ā Click the Plate link.

  8. Edit details and click Update Vehicle.

  9. Activate/Deactivate Vehicle:Ā Click Active to toggle the vehicle as active or inactive.

Step-by-Step Instructions:
  1. Locate user search:Ā Click on theĀ User ManagementĀ tabĀ and clickĀ User Search.
  2. Search for a user: Search for the user using either aĀ name, username, email or account number.
  3. Locate the user profile page: Click on that user's username to enter that user's Profile Page.
  4. Locate the vehicle information page: Click onĀ Vehicles to enter that user'sĀ Vehicle Information page.
  5. Adding a new vehicle:Ā Click theĀ Add New Vehicle button.
  6. Fill in vehicle information: The Add New Vehicle Information screen will appear. Fill in all the required vehicle details.
  7. Save your new vehicle:Ā Once you've entered all the information, click the Add New Vehicle button to save.
  8. Confirm that the vehicle is added: The Vehicle Information screen will display again with the new vehicle added.
  9. Editing a vehicle: Click the Plate link to open the Vehicle Information window.
  10. Make your changes: Make any necessary changes.
  11. Save your changes: Click Update Vehicle to save your changes.

If the information you entered didn't appear when adding a new vehicle, itā€™s likely because the vehicle is already registered in our system. Certain details can only be updated once the vehicle is correctly associated with the intended user. Once this association is complete, youā€™ll be able to make the necessary changes.

Ā  12. Activating or Deactivating a Vehicle: In theĀ Status section of the vehicle details, click the Active or Inactive link to change the vehicle's status.
Ā  13. Removing a Vehicle: In the user's profile, locate the vehicle and click the XĀ button next to the vehicle's record to start the removal process.

A vehicle can be removed from a user's profile, but not completely deleted from the system. Use this option if:Ā 

  • The vehicle changes ownership.
  • The vehicle was mistakenly assigned to the wrong user.
  • A vehicle with only one user will be archived after removal.
  • A vehicle with multiple users will be removed from the profile youā€™re working on, but remain under the second user's profile.

Ā 14. Finalize removal: Once you click OK, the vehicle will be removed from the profile. It will still exist in the system but no longer be associated with the user.

Important: Before removing a vehicle, make sure to clear any outstanding balances if there's only one user.


Back to top