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Getting Started with Text2ParkMe!

User Setup (One-Time Thing!)

Not all parking providers support Text2ParkMe. Always confirm with your Parking provider before attempting to set this up.

Before you can text your way to parking, there are a few quick things to set up in your OPS-COM user profile. Don't worry, you only need to do this once!

Quick Steps (User Setup):

  • If you're new, create your profile on the User Portal.
  • Log in and click 'Your Profile' to add your info.
  • Enter your mobile phone number in the 'Personal Information' section.
  • Find these in the 'Users Settings' section.
  • Under 'Parking Expiry Reminder', choose how you'd like to be reminded before your parking expires via SMS (or select 'No reminder').
  • If you haven't already, 'Register a Credit Card' and ensure your Text2ParkMe subscription is active.
  • If you haven't added your vehicle(s) yet, do so in the 'Register the Vehicle(s)' section.

Detailed Instructions (User Setup):

  1. If you haven't used the User Portal before, click the 'Register' button and follow the steps to create your account.

  2. Once logged in, click on 'Your Profile' in the navigation menu.

  3. In the first section, labeled 'Personal Information', locate the field for your mobile phone number and enter it. Make sure it's accurate!

  4. Scroll down to the 'Users Settings' section. Here, you'll find the options for Text2ParkMe.

  5. Look for 'Parking Expiry Reminder'. You can choose to receive an SMS reminder 5, 10, 15, 20, 25, or 30 minutes before your parking booking expires. If you don't want reminders, select 'No reminder'.

  6. If you haven't already, navigate to the section for managing payment methods (this might be a separate tab or within your profile settings). Follow the instructions to 'Register a Credit Card' as your primary payment method and ensure that the Text2ParkMe subscription is active.

  7. If you haven't done so, find the section for 'Register the Vehicle(s)' and add the license plate number(s) of the vehicle(s) you'll be parking.

Using Text2ParkMe (Once Setup is Complete!)

Now for the fun part – texting to park! Here's how it works:

Quick Steps (Using Text2ParkMe):

  • Using your registered phone, text ParkMe to the Text2ParkMe phone number provided by your organization.
  • Text P to start parking or Q to quit.
  • Text the number corresponding to the parking lot you want.
  • Text the number of minutes you want to park.
  • If the time is correct, text C to continue or L to go back to lot selection.
  • Text the number for your license plate or the plate number if unregistered.
  • Text C to confirm your purchase or L to go back to options.
  • You'll get a confirmation text and email with your expiry time.
  • To extend: Text E and follow the prompts.

Just so you know (Using Text2ParkMe):

  • Every time you text the access number, the system will reply with instructions for the next step.

  • You'll receive a text reminder 5 minutes before your parking expires (if you set it up).

  • You can text STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to stop messages.

  • Text START, YES, or UNSTOP to opt back in.

  • Text HELP or INFO for information on controlling messages.

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