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OPS-COM User Portal

Your OPS-COM journey starts here! The User Portal is where you manage your profile, payments, and vehicles. Buy parking, handle infractions, and view your history—all with just a few clicks. Let's get started!

Registering as a User

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and man...

Recovering a Password

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPS-COM. ...

Update your User Profile

Want to tweak your profile? Super easy! Here's how to change your details, update your address, o...

Viewing your History

Curious about your parking activity? Let's take a peek! You can view your lockers, permits, payme...

Manage your Payment Methods & Subscriptions

Ready to add a credit card? Let's get that done! Here's how: Quick Steps: Log in and click 'M...

Add, Edit, and Activate Your Vehicles

Selling permits? You'll add your vehicle here! Edit existing ones, and manage active vehicles—qui...

Purchasing a Locker

The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the Lock...

Purchase a Parking Permit

The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...

Appealing Parking Violations

This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...

Make Payments with a User Profile

Paying with Cash or Cheque (Promise to Pay) To make payments, login to your profile and click Pa...

Making Guest Payments

If an individual does not want to create an account or enter personal information when paying for...

Text2ParkMe Settings and Use

User Setup If not already registered, users must first register by Creating a profile on the Use...

Company Manager

Getting to Company Users To access the Company Users tool on the user interface, we will log in ...

Using Forms on the User Portal

The Forms module is useful for clients to communicate with the organization about special request...

Printing Permits from the User Portal

Print Permit from the User Portal Login to the User Portal and click on the Home button. Unde...

Uploading Files

This article will walk users through how they can upload files through the user portal. Quick St...

Multi-Factor Authentication

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...