Payment for a locker from the Admin Portal

The Locker Payment feature allows administrators to assign a locker and process the associated payment on behalf of a user directly from the administrative portal. Its primary purpose is to seamlessly facilitate locker rentals and handle in-person transactions, ensuring accurate inventory and financial tracking. This article is intended for OPS-COM administrators.

PayingSetup and Configuration

There is no specific system configuration required to use this feature, provided your locker inventory and payment methods are already established. Processing a locker payment is a standard administrative action available to users with the appropriate user management and payment processing permissions enabled on their account profile.

Using this Feature

Administrators can navigate the assignment and checkout process for a locker.locker in just a few steps from a user's profile.

To

begin

click
1. on

   Navigate to the Lockers menu item in thespecific user's profile on the admin portal.

   

2. TheClick the Lockers menu item to open the locker registration pagepage.

   appears
with
3. a

   Select the desired building from the list of buildingslocations with lockersavailable available.lockers.

   

4. The locker selection page will open allowingChoose the admin to chose thespecific locker area within the building chosen.(e.g., In this case we are looking for a locker in the women'Women's locker room.room).

   

5. The admin may then selectSelect the specific locker number theyyou wish to assign to the user.

6. Click onthe Reserve Locker button to continue.

   

7. TheVerify the assignment information on the confirm Lockerlocker Registrationregistration page willand open whereclick the admin can verify the information about the locker being assigned. Click on Confirm Info to continue.button.

   

8. The payment due page will appear. Click onthe Proceed to Payment tobutton continue.

   

   The screen will refresh andon the adminpayment willdue bepage.

   presented
with

9. Select the Paymentdesired Selectionpayment sectionmethod of(e.g., Cash) from the process.payment selection section.

   

10. InClick this case we have selected a Cash payment. Clickthe Submit Payment to continue.button.

    

11. TheReview transactionthe options presented on the Transaction Details screen will appear. There are three choices available.screen:

    • Process ManuallyManually: whichThis option will complete the transaction and finalize the rental.

    • Cancel and KeepKeep: whichThis option will terminate the transaction but return the locker to an awaiting payment status on the user's profile.

    • Cancel and ReleaseRelease: whichThis option will also terminate the transaction and immediately release the locker back into the pool of available lockersinventory.

      to rent.

12. INClick ourthe example we will select Process Manually button to completefinalize the transaction.

    

Visual Cues and Status Indicators

• TheReceipt Generation: Once the payment willis besuccessfully processed andmanually, the final Transaction Details screen will refresh to display a receipt.detailed receipt, confirming the locker assignment and the logged payment.

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Best Practices and Considerations

Managing Incomplete Transactions: If a user forgets their wallet or needs to step away during an in-person transaction, use the Cancel and Keep button. This safely holds the specific locker under their profile for future payment without forcing you to restart the entire assignment process when they return.

• Verify the User Profile: Always verify you are processing the transaction on the correct user profile before clicking the final process button to prevent assigning inventory or logging manual payments to the wrong account.

• Releasing Inventory: If a user changes their mind at the final checkout step and no longer wants the locker, ensure you click the Cancel and Release button so that the locker immediately becomes available for other users to rent.