Setting up Quick Pay/Guest Payments

ThisThe articleQuick describesPay theand Guest Payments feature. Guest Paymentsfeature allows guest users to look up and pay for violations directly from the user portal without needing to create or log in to an account. ThisIts functionalityprimary streamlinespurpose is to streamline the payment process for end-usersusers, thereby reducing the volume of administrative inquiries and reducessupport administrativetickets. inquiries.This article is intended for OPS-COM administrators.

Setup and Configuration

For Guest Payments to function,function itproperly, you must first bedesignate enabled for specificwhich payment types are available for guests and then activatedactivate inthe feature within the system's global settings.

KeepPayment inProvider mind:Compatibility: A compatible third-party payment provider that supports guest transactions must be configured in your OPSCOMOPS-COM system.system

before

Seeenabling this articlefeature. onFor detailed instructions, refer to the settingSetting up a third-party paymentPayment providerProvider. page here.

Enable Specific Payment Types

First, you must designate which electronic payment types are available for guest transactions.

1. GoHover toover System Configuration, click Payments, andthen click Setup Payment Types.

2. Create a new payment type or click the Edit icon next to an existing onepayment type that you wish to enable for guests.

3. SelectClick the Settings tab.

4. ClickEnable the Enable for Guest Payments checkbox.

5. Click the Save button to confirm the change.

Repeat these steps for all payment types you want to make available for guest payments.

Activate Global Setting

After enabling the desired payment types, you must activate the feature for the entire system.

1. GoHover toover System Configuration, and click System Settings.

2. SelectClick the Violations tab.

3. Enable the Enable Anonymous Violation Payments checkbox.

4. Click the Save Settings. button.

Using this Feature

Once Guest Payments are fully configured, a dedicated button will automatically appear on the public portal's main login page, allowing users to paysearch for aand pay their violation fines without logging in.

SeeFor detailed instructions on how end-users interact with this articleinterface, forplease refer to the Quick & Easy guestGuest paymentPayments instructions.page.

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Best Practices and Considerations

• Select whichappropriate payment types to enable for Guest Payments.types: Only enable electronic payment methods (e.g., Credit Card) thatfor canGuest Payments. Manual payment types, such as cash or check, cannot be processed automatically through yourthe paymentpublic provider. portal.

• Confirm your payment provider supports this functionality.compatibility: Guest Payments will not workfunction without a compatible payment gateway configured in OPSCOM.OPS-COM. Consult your specific payment provider's documentation or support team if you are unsure.unsure about their guest transaction capabilities.

• Communicate the availability of this feature to the public.availability: Consider adding a note on your organization's parking information page to proactively direct users to this convenient payment option.option, ensuring they know they do not need to register for an account just to pay a one-time ticket.