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Under Admin Options, hover over Distribution, then click Departments.  2. You will be redirected to the Distribution Department Administration page. 3. To add a new Department: Click on the drop-down menu, and select "Add a New Distribution Departme...

Click Admin Options, Distribution then Alerts. 2. The Distribution Alert Administration page displays. To see a list of existing Distribution Alerts, click on the drop-down menu. If you would like to add a new Distribution Alert, click on the drop-d...

Click Admin Options, Distribution then Actions. 2. The Distribution Action Administration page will display. To see your current "Actions", click on the dropdown menu. To add a new action click on "Add a New Distribution Action", and click "Go". 3. F...

Click Admin Options, Distribution and "Status". 2. The Distribution Status Administration page displays.  To add a new Status, click on the drop-down menu . Select "Add new Distribution Status"  from the listed options and click "Go". 3. The page wil...

Click Admin Options, Distribution and "Warnings". 2. The Distribution Warning Administration page displays.  To add  a new warning, click "Add a New Distribution Warning" and click "Go". 3. Once the page has refreshed, fill out the required informati...

The Resolve Duplicates feature in OPS-COM allows administrators to identify and merge duplicates by email, student number, staff number and vehicle (plate) in the system. This is crucial for maintaining data accuracy, preventing operational errors, and ensurin...

The History Search feature in OPS-COM allows administrators to quickly locate and review historical system activities and events. This tool is invaluable for auditing, troubleshooting, and investigating specific actions related to users, vehicles, or violation...

The Purge Old Data feature in OPS-COM allows administrators to remove inactive historical records from the system. This process is essential for maintaining database efficiency, improving system performance, and ensuring that your data remains relevant and man...

The ability to purge incidents from OPS-COM allows administrators to permanently remove outdated incident records from the system. This process is critical for maintaining data relevance, complying with data retention policies, and optimizing database performa...

Deposit Types allow administrators to define and manage various categories of deposits (e.g., for permits, equipment, or specific services). This feature is essential for accurately tracking refundable amounts, providing clear financial oversight, and ensuring...

OPS-COM utilizes both recurring and onetime system tasks to automate various back-end processes, such as data synchronization, report generation, or system clean-up. This article guides OPS-COM administrators on how to access, monitor, enable, and disable thes...

OPS-COM's alarm system provides critical real-time notifications for specific events, such as a flagged vehicle being scanned or a user triggering a security alert. This article guides administrators on setting up the necessary permissions to view these alarms...

Report Title When do we use this? Parking Reports  Detailed Permit Sales Shows a breakdown of permits sold. Permit Sales by Lot By Month Displays the lots, payment types, amount of sales processed, and the total number of permits so...

People Alarms in OPS-COM provide a critical safety and monitoring feature by allowing administrators to flag specific user profiles with alerts. When an event associated with a flagged user occurs, the system triggers a visual alarm, notifying relevant adminis...

Generic Alarms in OPS-COM provide a flexible notification system for various non-specific alerts, often stemming from external system integrations or unknown user/vehicle IDs. This article details how to configure administrator permissions to view these alarms...

Where to Manage Uploaded Files Admins can view files uploaded by specific users by going into their profiles from the admin-side and looking for the Uploaded Files section of the users dashboard. Only users can upload files, so admins will need to login as th...

Accessing the Report To view the report go into the User Managent menu and hover over Vehicles and select Active Vehicles Report from the dropdown list. The report will automatically run and supply a list of user that have at least 2 more active vehicles t...

Accessing the Athletics Module The athletics module is a stand-alone module that has its own specific URL. It is not found in any of the typical menus. To access the module, use your typical admin portal URL, but instead of using /admin, use the following UR...

Resetting a Forgotten Admin Password From the Admin Login page click on Forgot your Username or Password to begin the process. You will be prompted to enter your valid email address. This address must match the currently one that exists on the Admin user...

Overview Within the system, there is the option to create a custom lots page, which will display a list of lots that users can book from. The page consists of two subpages: Lots List - Contains the list of lots on the system for the user to choose from ...