Search Results

Audit Report To view the Audit Report gpo to the Parking Management Menu Item, hover over License Plate Recognition and select View LPR Report from the drop down menu. The License Plate Recognition (LPR) Audit Log will appear. From this interface you ca...

Using Google Maps Search location within Google Maps Zoom into the location as necessary Right click on the map

Adding a Camera In order to activate your LPR access, and if equipped, information feed for Make, Model Color (MMC) information, you must access your system configuration and change two settings, as follows; Go to System Configuration and click on System S...

Note: This is assuming you have a PL8RDR computer already set up. See the PL8RDR information section below for more details. Powering the Camera Your Survision camera should come with a cable. This is only used for providing power to the camera; the camera c...

Signal Strength The PL8RDR is a proxy/bridge to the internet through WIFI or your cellular provider (LTE).  When connected, can you open a browser window to see if you are able to browse the internet. If not, you should check your signal strength.  ...

How do I launch a support ticket? The best way to launch a support ticket is to email support@ops-com.com. This email is monitored Monday to Friday from 9 a.m. to 5 p.m. EST. What after-hours support do you provide? After hours support is limited to critica...

Welcome to our Information Gallery Feel free to download our .pdf files to help you better understand the many features and abilities of the OperationsCommander platform. Why OPSCOM One System Han...

Detailed Definitions  Primary Driver The designation of Primary Driver is put in place to identify the owner of a vehicle in most cases. A vehicle can be in the system under two user profiles however there should only be one primary dri...

Planning & Scope For clients wishing to pay for custom development, it is critical that a well thought out scope is developed with your Account Executive (AE). If you are designing the scope with the AE we consider you the project lead for your organization. ...

Supported Browsers OperationsCommander recognizes that our users may use various Internet Browsers when working with our system. We aim for all visitors to have the best possible experience while using OPSCOM, however, we do recognize that it is impossible to...

Considerations for Scoping an Integration  Regardless of the integration we are scoping we need the following questions answered. What are the endpoints; where will we connect and send data?  What system or URL are we querying? Test system logins and a...

Enable Parking Logix Integration Before you can use the Parking Logix integration on your system you will need to navigate to your Third Party settings under System Settings. From there you should see the option to enable Parking Logix Integration.  Addin...

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to track vehicles as they enter and exit the lot. Within the OPSCOM system, each Mistall lot is associated to a Lot Group. Mistall Credentials Mistall credentials nee...

The Importer Field Descriptions article provides a comprehensive reference guide to the data fields used within the Using the Database Importer (Beta) tool. Its primary purpose is to help administrators successfully prepare CSV files by detailing column names,...

The Forms module allows administrators to create, manage, and deploy custom digital forms for end-users. Its primary purpose is to seamlessly collect specific information for organizational processes such as applications, appeals, or feedback. This article is ...

The Form Field Types reference provides a detailed overview of the various field types available when building a custom digital form. Its primary purpose is to help administrators understand the function and configuration options for each individual field, ena...

The Viewing Form Entries feature allows administrators to view, search, and manage user submissions for custom digital forms. Its primary purpose is to provide the tools necessary to review submitted data, edit information, and communicate directly with the su...

The View Incident screen allows OPSCOM administrators to review, edit, and manage comprehensive details of a security event. Its primary purpose is to provide a centralized hub for tracking dispatch logs, linked individuals, related vehicles, and assigned task...

Install "OPSCOM Parking Enforcement" from the Google Play Store. On a computer, log in to your OPSCOM admin website. Navigate to Violations → Handheld Devices. Click "Add New Device". Open the app to find the UUID on the login screen; set D...

The Tracking Electrical Vehicles feature allows both administrators and users to officially designate specific vehicles as electric within the system. Its primary purpose is to provide the data necessary for managing access to dedicated charging stations, repo...