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Purchase a permit as an Administrator for any user.  Locate the permit on the Profile page and click the permit button to reveal the Parking Permit Information window.  Change the Rollover State to Prevent Rollover. Enter a comment to explain why you are ch...

Using Credit Cards on File to Purchase Recurring Permits There are two prerequisites to this function working correctly for credit card purchases on rollover. The user must have a valid credit card registered in the system, and the card must be designated as ...

In Parking Management, hover over Permit Management and click Reports then Company Permit Report. The Company Permit Report screen will display. You can filter by Processed On/Active on dates or by Company. Enable the check box if you want to show archi...

The Basic Waitlist Report provides OPS-COM administrators with a centralized view of all users currently on waiting lists, organized by parking lot. This report is a crucial tool for managing demand, enabling easy access to user profiles, facilitating communic...

Awaiting Payment Report To begin hover over the 'Permit Management' icon and click 'Awaiting Payment'. The 'Permits Awaiting Payment' screen is displayed.  The Envelope icon allows administrators to email that user if an email is on file. The Profile ico...

1. In Parking Management, hover over the 'Permit Management' icon and click 'Student Permit and Postal Export'. 2. This will bring up the Student Permit and Postal Code Report page. Enter the start date and end date for the report you want to generate. Sele...

1. In Parking Management, hover over the 'Permit Management' icon and click 'Reports' then 'Permit Sales by Lot by Month'. 2. The 'Permit Sales by Lot by Month' screen will display. The current month will automatically be displayed, but you can choose the m...

Hover over Parking Management, Reports and click Detailed Permit Sales Report. The Detailed Permit Sales Report by Lot search screen will display.  Enter the date range you wish to report on. In this example we are looking at the month of October 2018. ...

Navigating to the Report In Parking Management, hover over the Permit Management icon and click Reports then Active Permit Report. The Active Permit Report screen will display. Searching the Report Select the user type(s) and allocation type(s) you wan...

Under Parking Management, hover over the Permit Management icon and click Reports followed by Temp Permit Sales Report. The Temp Permit Sales Report screen will display. Select the Report Start Date and Up to and including dates as well as the Payment As ...

If enabled, there is a System task that will clear all permits that are sitting in user's carts without any payments or promises to pay on them.  You can use settings to determine if you want to clear unpaid permits or unpaid lockers, or both. There is another...

Permit Invoicing Searching for an Invoice Click Allocations > Invoice Search.  The 'Search for Invoices' screen displays.  You can search for a specific invoice or for an invoice issued during a range of dates. You can also eliminate canceled or...

In Parking Management, click 'Reports' then 'Lot Value Report'. The 'Lot Usage' screen will display. You will see the number of Rented permits vs the Total Available permits expressed as a percentage under Utilization. The Total Value of the rented permits ...

In Parking Management, hover over the 'Permit Management' icon and click 'Reports' then 'Permit Sales Report'. The 'Permit Sales Report' screen will display. Select the user type(s) and allocation type(s) you want to include in the report. Hold Ctrl and cli...

The OPS-COM Managed Waitlist system automates the process of assigning available permits to waitlisted users. When a permit becomes available, the system reserves it, notifies designated administrators, and allows them to assign it to a user, who then has a sp...

In Parking Management, hover over the Permit Management icon and click 'Permit Search': Enter the search criteria. If you are looking for Archived Permit Data, enable the checkbox.  Click the 'Retrieve' button.  The results will display below the search cri...

Performing Permit Switches Between Permits Select the lot that the user's permit is currently in, and select their current permit number.  In the Current Permit field select the permit number you wish to switch. In the New Permit Lot we select the lot that...

If you know the permit number perform a permit search. If you do not know the permit number, go to the user profile for whom you wish to release a permit.Click on the permit number on the user dashboard. From the permit detail click on the permit number...

1. In Parking Management, hover over the Permits icon and click 'Temp Permit Printing'. 2. In the Retrieve drop-down menu, select the permits that you want. Select the Permit Lot that you want. Enter the Start Date and the Up to and Including date and selec...

Printing Hangtags In Parking Management,  hover over the Permit Management icon and click Hang Tag Printing. The Vehicle Hang Tag Printing screen will display. Select the Semester from the drop-down menu and select the files that you want to retrieve for...