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Permit Switch

This article describes the administrative tool for performing permit switches and moves. This feature provides two distinct functions: swapping permit assignments between two permits, and moving a permit from one user to another. This tool is essential for managing changes in user parking assignments or handling permit transfers. This guide is intended for OPS-COM administrators.

Using this Feature

The tool offers two primary functions which are detailed below. This feature is a standard administrative tool and does not require any specific configuration to use. Its functionality relies on existing user and permit data.

Swapping Permits

This process is used to exchange permit assignments. This can be between two users, or for moving one user to a different, vacant permit.

  • Select the lot and permit number for the first permit in the Current Permit fields.

  • Select the lot and permit number for the second permit in the New Permit Lot fields. Permits already assigned to other users will be highlighted and display the owner's name.

  • Click the Switch two permits button.

  • On the confirmation screen, review the price difference and select either the Full Price or Prorated Price radio button.

  • Enter a mandatory Reason for Action.

  • Click the Switch User Permit button to finalize the swap.

Moving a Permit from One User to Another

This process transfers ownership of a specific permit from one user to another.

  • In the first user search field, find and Select the user who currently holds the permit. A list of their assigned permits will be displayed.

  • Select the permit you wish to move. A second user search field will appear.

  • In the second search field, find the user who will be receiving the permit.

  • Click the Move Permit button.

  • Click Ok in the confirmation dialog to finalize the transfer.

Best Practices & Considerations

  • Moving a permit from one user to another does not transfer any associated invoices. The original user remains responsible for any outstanding payments on their account.
  • When swapping permits with different values, the system automatically calculates the price difference, both at full and prorated rates. This difference will be applied as a charge or credit to the user's account upon confirmation.
  • Always enter a clear and concise Reason for Action when performing a switch. This creates an important audit trail that can be reviewed in the permit's history, explaining why the administrative change was made.
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