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The Manage Files section in your OPS-COM Admin site provides a centralized repository for all files used across your OPS-COM instance, primarily images for your user and admin dashboards. This feature allows administrators to easily upload, view, organize, and...

Roles and Permissions in OPS-COM provide granular control over what administrative users can access and do within the system. This feature allows administrators to define specific responsibilities, enhance security, and ensure that each user has appropriate ac...

Administrator Groups in OPS-COM allow you to organize administrative users into logical teams or departments. This feature simplifies management by enabling you to apply specific settings, distribute communications, or assign tasks to a collective of adminis...

Communication errors in OPS-COM, often manifested as "Communication Error" messages to users, typically occur when essential email "From" or "Reply-to" addresses are not correctly configured in the system settings. This article helps OPS-COM administrators ide...

User Profile Settings in OPS-COM enable administrators to customize the information collected from users on their profile forms. By controlling the visibility and requirement status of various fields, you can tailor the user experience to your organizational n...

The Email Alert List in OPS-COM allows administrators to define a specific set of email addresses that will receive automated warning notifications from the system. This feature is crucial for ensuring that designated personnel are promptly alerted to importan...

Manage Email Warnings in OPS-COM allows administrators to define and manage a list of email addresses that will receive critical system alerts. This feature is vital for ensuring that designated personnel are promptly notified of important events, such as secu...

OPS-COM's alarm system provides critical real-time notifications for specific events, such as a flagged vehicle being scanned or a user triggering a security alert. This article guides administrators on setting up the necessary permissions to view these alarms...

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS-COM, significantly enhancing protection against unauthorized access. Currently, the primary method implemented is the use of one-time passwords (OTPs) sent via em...

OPS-COM's System Dashboard provides administrators with a customizable interface for quick access to key statistics and information through various widgets. This article focuses on how administrators can create and manage custom dashboard layouts, custom items...

System Settings in OPS-COM provide administrators with comprehensive control over the core functionalities and behaviors of their application, primarily impacting the administrative side. This centralized configuration area allows for fine-tuning various compo...

OPS-COM allows administrators to control the number of active vehicles a user can have associated with their profile. This feature, configured through User Types, helps manage parking inventory, prevent abuse, and ensures that users maintain a reasonable numbe...

What is Single Sign-On (SSO) Single Sign-On (SSO) simplifies user access to OPS-COM by allowing them to authenticate using their existing, managed corporate accounts. This eliminates the need for separate OPS-COM usernames and passwords, enhancing convenience...

User Types in OPS-COM categorize your system users (e.g., Student, Staff, Public) and control various aspects of their interaction with the system, including access to specific lots, available payment options, and the fields visible on their profile. Configuri...

User Departments in OPS-COM allow administrators to categorize users based on their departmental affiliation within an organization. This feature enhances user management by enabling better organization, reporting, and potentially targeted communications or ac...

Locker User Types in OPS-COM allow administrators to categorize users specifically for the purpose of locker management. This enables flexible control over who can access and utilize certain locker areas or types, enhancing organizational efficiency and tailor...

Vehicle Colours / Colors in OPS-COM allows administrators to define and manage the picklist of available vehicle colours used throughout the system. This feature is important for accurate vehicle identification, detailed record-keeping, and ensuring consistenc...

Vehicle Types in OPS-COM allows administrators to define and manage categories for different kinds of vehicles (e.g., Car, Truck, Motorcycle, Van). This feature is essential for accurate vehicle classification, supporting specific parking rules, and enhancing ...

Vehicle Plate Types in OPS-COM allow administrators to categorize vehicles based on their official plate designation (e.g., Passenger, Commercial, Motorcycle). This feature is crucial for accurate vehicle identification, reporting, and aligning with specific p...

The Merge Vehicles feature in OPS-COM allows administrators to combine two existing vehicle records into a single, unified record. This tool is invaluable for correcting duplicate entries, associating vehicles with their correct user profiles, and consolidatin...