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Detailed Definitions  Primary Driver The designation of Primary Driver is put in place to identify the owner of a vehicle in most cases. A vehicle can be in the system under two user profiles however there should only be one primary dri...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to export a list of the currently overdue violatio...

Many customers wish to port over existing data when they purchase the OperationsCommander system. Data imports can be complicated but they start with a clear understanding of what is needed and clean data. A Data Import may have been included with your system ...

How do I launch a support ticket? The best way to launch a support ticket is to email support@ops-com.com. This email is monitored Monday to Friday from 9 a.m. to 5 p.m. EST. What after-hours support do you provide? After hours support is limited to critica...

This article explains how to use the Generate Mail Merge tool to export user mailing addresses for Microsoft Word's Mail Merge feature. This guide is intended for OPS-COM administrators managing user communications. Using this Feature This tool is designed t...

Now that you have OPS-COM setup you can learn how to use it!  The self-guided training is divided into modules to help break it down.  Paid training is available for clients who wish a more in-depth view of using OPS-COM. Contact support@ops-com.com for some d...

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to negotiate access.  Use this API to obtain details related to a plate.  Plate details include permits, alerts and DNTT status. Make sure you set the HTTP Content-Type...