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5 total results found

Managing Dispatch Categories

Adminstrators - Setup & Configuration Dispatch Configuration

Dispatch Categories allow administrators to define and classify the types of dispatchable events or incidents (e.g., "Parking Incident," "Security Alert," "Maintenance Request"). This feature is crucial for organizing dispatch logs, streamlining response proto...

incidents
review
categories
config
dispatch

Edit the Admin Landing Page Messages

Admin Portal 🧰Landing Page and Dashboards

The Admin Dashboard is the initial landing page presented to administrators upon logging into OPS-COM. This article guides administrators on how to modify and customize this landing page message, allowing organizations to display important and up-to-date infor...

review
messaging
design
contents
config

Registering a New User

Admin Portal 👥User Management

User Registration allows OPS-COM administrators to manually create new user accounts, granting access to the User Portal. This process enables individuals to utilize features such as purchasing parking permits, renting lockers, and managing violations, ensurin...

register
review
users

User Search

Admin Portal 👥User Management

User Search provides administrators with a powerful tool to quickly locate and access specific user accounts within the system. This feature enables efficient viewing and editing of user information, supporting various administrative tasks such as profile upda...

review
search
users

Archiving or Disabling a User

Admin Portal 👥User Management

Archiving or Disabling a User Account in OPS-COM allows administrators to deactivate user access while preserving their historical data. This process is crucial for managing user access permissions, maintaining data integrity for past transactions and activiti...

review
users
disable
archive