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Resolve Duplicate Options
The Resolve Duplicates feature in OPS-COM allows administrators to identify and merge duplicates by email, student number, staff number and vehicle (plate) in the system. This is crucial for maintaining data accuracy, preventing operational errors, and ensurin...
Purging Incidents
The ability to purge incidents from OPS-COM allows administrators to permanently remove outdated incident records from the system. This process is critical for maintaining data relevance, complying with data retention policies, and optimizing database performa...
Handheld Devices and Commons
The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld devices used for enforcement and data collection. This includes registering new devices, pushing messages, and updating device settings, ensuring seamless operation...
History Search
The History Search feature in OPS-COM allows administrators to quickly locate and review historical system activities and events. This tool is invaluable for auditing, troubleshooting, and investigating specific actions related to users, vehicles, or violation...
Preview Spaces (Database to Preview)
Create or Refresh a Preview Space Preview Spaces in OPS-COM provide clients and support staff with a secure, isolated testing environment that mirrors your live production system's data. These spaces are invaluable for testing new features, staging changes, o...
Manage Admin User Accounts
Creating and managing administrator accounts in OPS-COM is essential for granting system access to staff, defining their responsibilities through roles, and maintaining secure and accurate user records. This article guides OPS-COM administrators through the pr...
Data Maintenance Articles
Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of any system. Regular data maintenance helps to: Improve Data Accuracy: By identifying and correcting errors, inconsistencies, and redundancies, data maintenance en...
IP Filtering for Admin Users
IP Filtering in OPS-COM provides administrators with a robust security layer by restricting user access based on their device's IP (Internet Protocol) address. This feature enhances system security by ensuring that only authorized users from specified networks...
Guide to System Settings
System Settings in OPS-COM provide administrators with comprehensive control over the core functionalities and behaviors of their application, primarily impacting the administrative side. This centralized configuration area allows for fine-tuning various compo...
Uploading and Managing Files
The Manage Files section in your OPS-COM Admin site provides a centralized repository for all files used across your OPS-COM instance, primarily images for your user and admin dashboards. This feature allows administrators to easily upload, view, organize, and...
Using the Database Importer (Beta)
The Database Importer in OPS-COM provides administrators with a powerful tool to import existing data into the system using CSV files. This functionality is essential for initial data migration, mass updates, or integrating data from external systems, ensuring...
Manage Roles and Permissions
Roles and Permissions in OPS-COM provide granular control over what administrative users can access and do within the system. This feature allows administrators to define specific responsibilities, enhance security, and ensure that each user has appropriate ac...
Purge Old - Explained
The Purge Old Data feature in OPS-COM allows administrators to remove inactive historical records from the system. This process is essential for maintaining database efficiency, improving system performance, and ensuring that your data remains relevant and man...
Handhelds Devices Settings (Handheld Commons)
The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld devices used for enforcement and data collection. This includes registering new devices, pushing messages, and updating device settings, ensuring seamless operation...
Manage Administrator Groups
Administrator Groups in OPS-COM allow you to organize administrative users into logical teams or departments. This feature simplifies management by enabling you to apply specific settings, distribute communications, or assign tasks to a collective of adminis...
Importer Field Descriptions
This article provides a comprehensive guide to the fields used within the OPS-COM Database Importer. For each supported table, you'll find a list of column names, their internal system names, their requirement level (Unique ID, Recommended, Optional), data typ...
Troubleshooting - Email Server Communication Errors
Communication errors in OPS-COM, often manifested as "Communication Error" messages to users, typically occur when essential email "From" or "Reply-to" addresses are not correctly configured in the system settings. This article helps OPS-COM administrators ide...
Defining User Profile Settings
User Profile Settings in OPS-COM enable administrators to customize the information collected from users on their profile forms. By controlling the visibility and requirement status of various fields, you can tailor the user experience to your organizational n...
Email Alert List
The Email Alert List in OPS-COM allows administrators to define a specific set of email addresses that will receive automated warning notifications from the system. This feature is crucial for ensuring that designated personnel are promptly alerted to importan...
Manage Email Warnings
The Email Alert List in OPS-COM allows administrators to define and manage a list of email addresses that will receive critical system alerts. This feature is vital for ensuring that designated personnel are promptly notified of important events, such as secur...