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Permit Waitlist Feature Overview
Welcome to the OPS-COM Waitlist Feature!This feature allows administrators to manage users waiting to purchase a permit in a specific lot or in a lot category. If enabled, this feature can save your team significant administrative time and ensure a fair alloca...
Viewing Your Waitlist Position
Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your position for any waitlist directly from the Permits page. Please note, this must be enabled by your Parking organization. Quick Steps: Go to the Permits page. ...
Managed WaitList
The OPS-COM Managed Waitlist system automates the process of assigning available permits to waitlisted users. When a permit becomes available, the system reserves it, notifies designated administrators, and allows them to assign it to a user, who then has a sp...
Using the Basic Waitlist Report
The Basic Waitlist Report provides OPS-COM administrators with a centralized view of all users currently on waiting lists, organized by parking lot. This report is a crucial tool for managing demand, enabling easy access to user profiles, facilitating communic...
User Profile Overview
The User Profile Landing Page in OPS-COM serves as an administrator's central dashboard for a user's comprehensive information and current activity. This page offers a quick reference view, enabling efficient access and management of user details, associated v...
Pricing and Lot Admin
The Pricing and Lot Admin page is a central management tool for OPS-COM administrators to create new parking lots, define their characteristics, and configure pricing and permit settings. This page allows for comprehensive control over lot visibility, access, ...
Managing Ethnic Types
Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classifications for use within incident reporting. This feature supports detailed demographic data collection for incidents, enabling organizations to analyze trends, ensur...
Managing Incident Categories and Sub-Categories
Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents reported within the system. This feature allows administrators to organize incident types, control their visibility in reports, and manage associated checklists, ensuri...
Managing Incident Flags
Incident Flags in OPS-COM allow administrators to create custom tags or labels that can be attached to incident reports. This feature is vital for quickly categorizing, highlighting, or drawing attention to specific characteristics of an incident, improving re...
Managing Incident Relations
Incident Relations in OPS-COM allows administrators to define specific types of connections or relationships between individuals involved in an incident (e.g., "Witness," "Victim," "Suspect," "Reporting Party"). This feature is crucial for accurately documenti...
Subscription Verification Report
The Subscription Verification Report in OPS-COM automatically identifies users who have stored credit card information but are not enrolled in the automated permit rollover subscription. This report provides administrators with a centralized view to proactivel...
Registering as a User
New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and managing your stuff, you'll need to register. Depending on your parking provider's setup, you may be asked to register as auto login (when enabled, users are automati...
Account Creation Preferences
OPS-COM allows administrators to configure user account creation preferences, choosing between immediate auto-login or requiring email verification upon registration. Understanding and setting this preference is crucial for managing your user base effectively,...