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This article describes the process for managing a lost or stolen permit. This involves switching the user to a new permit and then setting the state of the original permit to Lost or Stolen to remove it from circulation. Understanding the Lost or Stolen State...

INVENTORY CONTENTS Tablet (Handheld) PL8RDR Computer SurVision Picopak Camera LAN Antennas OPSCOM Wireless Connection Antennas LPR Power/Data Cord Mobi...

The PL8RDR - (license plate reader computer) Powering the PL8RDR There are two options for powering the PL8RDR. Option #1:  Using the vehicle power adapter. Option #2: Using a wall plug. The set-up instructions are the same between options...

Select the OPSCOM app on your device. Log in with your OPSCOM admin username and password. For this demo, use: Username: trial-demo-user Password: hC8~1H0o

This article explains how to use the Generate Mail Merge tool to export user mailing addresses for Microsoft Word's Mail Merge feature. This guide is intended for OPSCOM administrators managing user communications. Using this Feature This tool is designed to...

System Status The Replication Status screen displays all database table data on your unit and whether or not the tables/data are synchronized with the server. Tap on the Replication Status option. This will bring you to the Record Counts and Data Table To...

Let's connect all the gear. A typical OPSCOM LPR system includes a Survision LPR camera, a PL8RDR device, a 4G/LTE tablet, a Bluetooth printer, and a vehicle mount. The PL8RDR - (LPR Computer) This is the brains of the operation and is a small micro-computer...

If you’re using your own tablet, please follow the instructions directly below. If you purchased a tablet from us, skip to Next Steps. The camera needs to be configured for 10.42.0.11, which it should already be. Next, you’ll need to enter that IP address ...

First things first, find an installer to setup all the cabling you need in your vehicle to power the cameras and the PL8RDR. Verify with your installer how you want your setup to function. They will be able to decide how your new equipment gets powered and how...

We have recently added a critical security layer for our Admin users: Multi-Factor Authentication (MFA)!   This is Phase 2 of our MFA project; in Phase 1, we successfully delivered MFA for all user-side accounts. This next phase provides Primary Admins with th...

We’ve added a new report you asked for — now you can easily see which users have a stored credit card but no active rollover subscription. The Subscription Verification Report provides administrators with a centralized view to proactively engage with these cu...

Customization and Integration Supported Browsers, Handhelds, and Printers Admin Portal FAQs, Tips & Tricks Quick Search Tool Functionality Disable Browser Auto-Fill and Auto-Complete Resetting an Administrator's Forgotten Password Reports Overvi...