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To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you want this service to be available. Once a zone is associated with a lot or multiple lots, any user purchasing a permit through HotSpot would be valid in all lots a...

Introduction ParkMobile is a service that offers on-demand parking payments, similar to HotSpot. A system task is run at regular intervals to retrieve permits from the ParkMobile API, which are then stored in the local site as temporary permits. Authorizati...

As do many, we take security very seriously!  We understand that the data we have been entrusted with is data which our clients have also been entrusted with.  We always ensure that we go well above and beyond the requirements and standards for safe secure sto...

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to track vehicles as they enter and exit the lot. Within the OPSCOM system, each Mistall lot is associated to a Lot Group. Mistall Credentials See Support/Development ...

The Setup Checklist is a central tool designed to guide new OPS-COM administrators through the critical process of configuring a new site. This article helps administrators prioritize essential configuration tasks and system messaging updates required for a su...

OPS-COM supports the use of vanity URLs, allowing organizations to maintain consistent branding by using their own custom domain for portal access. This article is intended for OPS-COM administrators who wish to configure a custom domain or subdomain for their...

Sending email from OPSCOM is a key element of communicating with your clients. This communication may be outgoing messages related to purchases, notifications and even as part of the appeals process. These are important messages and you want them to get to you...

The Preview Space feature allows administrators to generate a secure, isolated testing environment that mirrors their live production system data. Its primary purpose is to provide a safe sandbox for testing new features, staging system changes, and conducting...

For clients that cannot take advantage of our User Import APIs, our SFTP Managed User Import allows you to import users into our system through an encrypted SFTP client. Any users that have failed to be imported will be put into a .csv file and sent to you by ...

Depending on various client project requirements you or your I.T. department may require server IP addresses. For example, there may be IP restrictions or traffic routing requirements where an IP address is required. The IPs listed here are egress traffic. ...

This article provides OPS-COM administrators with the requirements and best practices for importing existing user data into the system. Proper data preparation is essential for a successful migration and ensures all user profiles, vehicles, and permits are cor...

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts by requiring one-time passwords (OTPs) sent via email. Its primary purpose is to significantly enhance protection against unauthorized access to the system. This article...

The User Portal Multi-Factor Authentication (MFA) feature adds an essential layer of security to user accounts by requiring a One-Time Password (OTP) during the login process. Its primary purpose is to protect sensitive user data and ensure that only autho...

API error codes indicate a failure while communicating with the OPSCOM API. Example Error Content-Type: application/json {     "ErrorCode": 9001,     "ErrorMessage": "API Token is missing from the request." } Error Codes Error...

The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to gather stats on permits pushed into OPSCOM. API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  Making...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed details about existing paid permits ...

The Push API: Permit Create allows OPSCOM administrators to integrate external parking systems directly with the OPSCOM Controller. This RESTful integration automatically synchronizes paid or temporary permit details from third-party hardware and software, suc...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPSCOM from...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPSCOM from other syst...

API access is a paid feature and must be granted by OPSCOM. Email your Account Executive to negotiate access.  The OPSCOM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types in...