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To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you want this service to be available. Once a zone is associated with a lot or multiple lots, any user purchasing a permit through HotSpot would be valid in all lots a...

Introduction ParkMobile is a service that offers on-demand parking payments, similar to HotSpot. A system task is run at regular intervals to retrieve permits from the ParkMobile API, which are then stored in the local site as temporary permits. Authorizati...

As do many, we take security very seriously!  We understand that the data we have been entrusted with is data which our clients have also been entrusted with.  We always ensure that we go well above and beyond the requirements and standards for safe secure sto...

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to track vehicles as they enter and exit the lot. Within the OPS-COM system, each Mistall lot is associated to a Lot Group. Mistall Credentials See Support/Development...

New to OPS-COM and you need a little guidance as to what messaging needs your attention? This article explains the items to look at in order of importance. The Setup Checklist The setup checklist guides new users through the important process of setting up...

OPS-COM supports the use of vanity URLs to keep your branding consistent for all your clients. This is a simple process. Not all service levels include this option and there could be fees associated with the setup. Please contact your Sales Representative for...

Sending email from OPS-COM is a key element of communicating with your clients.  This article offers information related to the setup of a mail sending domain on our preferred mail partner Mailgun Simple SPF Security Add the following to your SPF record (in ...

Preview spaces exist to allow clients to test or stage changes to their system. The preview spaces are secured in the same manner as our production/live systems though they exist in a testing environment. Preview sites are automatically deleted after 7 days o...

For clients that cannot take advantage of our User Import APIs, our SFTP Managed User Import allows you to import users into our system through an encrypted SFTP client. Any users that have failed to be imported will be put into a .csv file and sent to you by ...

Depending on various client project requirements you or your I.T. department may require server IP addresses. For example, there may be IP restrictions or traffic routing requirements where an IP address is required. The IPs listed here are egress traffic. ...

Many customers wish to port over existing data when they purchase the OperationsCommander system. Data imports can be complicated but they start with a clear understanding of what is needed and clean data. A Data Import may have been included with your system ...

Introduction Multi-factor authentication, or MFA, adds a second layer of security to a user’s account. Currently, the only method of MFA implemented is using one-time passwords sent via email. One-Time Passwords The one-time password is a randomly-generated...

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follow these steps: Quick Steps: Login then click on your name. In the dropdown click Security. Click the Change Multifactor Authentication Settings to...

API error codes indicate a failure while communicating with the OPS-COM API. Example Error Content-Type: application/json {     "ErrorCode": 9001,     "ErrorMessage": "API Token is missing from the request." } Error Codes Erro...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to gather stats on permits pushed into OPS-COM. Make sure you set the HTTP Content-Type header to be application/json. Making API Requests           Raw Request:...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed details about existing paid permits and their changes into OPS-COM from other systems such as Parking apps.   Make sure you set the HTTP Content-T...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM from other systems such as Parking Meters.  Any permit types whether Validator, Temporary or Standard can be feed ...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed paid permit details into OPS-COM from other systems such as Parking Apps.   Make sure you set the HTTP Content-Type header to be application/json....

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to directly feed vehicles into OPS-COM from other systems.   Make sure you set the HTTP Content-Type header to be application/json. Making API Requests Raw Reque...

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API to obtain a list of the current profile user types in their system. Make sure you set the HTTP Content-Type header to be application/json. Making API Requests Ra...