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Roles and Permissions in OPS-COM provide granular control over what administrative users can access and do within the system. This feature allows administrators to define specific responsibilities, enhance security, and ensure that each user has appropriate ac...

Creating and managing administrator accounts in OPS-COM is essential for granting system access to staff, defining their responsibilities through roles, and maintaining secure and accurate user records. This article guides OPS-COM administrators through the pr...

IP Filtering in OPS-COM provides administrators with a robust security layer by restricting user access based on their device's IP (Internet Protocol) address. This feature enhances system security by ensuring that only authorized users from specified networks...

User Profile Settings in OPS-COM enable administrators to customize the information collected from users on their profile forms. By controlling the visibility and requirement status of various fields, you can tailor the user experience to your organizational n...

Email Headers and Footers in OPS-COM allow administrators to define and manage reusable layout components for system-generated emails. By customizing these elements, you can ensure consistent branding, provide essential contact information, and apply uniform s...

System Settings in OPS-COM provide administrators with comprehensive control over the core functionalities and behaviors of their application, primarily impacting the administrative side. This centralized configuration area allows for fine-tuning various compo...

Some System Configuration that Must be Done For more details on system settings please see System settings: Check General System Settings to ensure Date and Time settings are correct for your location Check Lockers settings to set Tax rate, upload a lock...

The Security Settings in OPS-COM provide administrators with critical tools to enforce robust password policies and manage login security for all administrative accounts. Properly configuring these settings is essential for protecting sensitive system data, pr...

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descriptions are also on the email template page for lost passwords.  Shortcode Description  [user show="firstname"] The first name of the user account rece...

The Manage Files section in your OPS-COM Admin site provides a centralized repository for all files used across your OPS-COM instance, primarily images for your user and admin dashboards. This feature allows administrators to easily upload, view, organize, and...

Administrator Groups in OPS-COM allow you to organize administrative users into logical teams or departments. This feature simplifies management by enabling you to apply specific settings, distribute communications, or assign tasks to a collective of adminis...

Editing the template To access the template, go to the System Config menu and click on Email Templates. The screen will refresh with a list of possible templates to edit. In our case, we want to click on the Edit button for Permit Invoice to access the templ...

What Needs Your Attention Here is the list of all the major pages and messaging you will want to review. There are some that are standard messages and probably don't need customization. These items are listed but marked as optional. Functional page elements ...

Communication errors in OPS-COM, often manifested as "Communication Error" messages to users, typically occur when essential email "From" or "Reply-to" addresses are not correctly configured in the system settings. This article helps OPS-COM administrators ide...

OPS-COM administrators can define global default branding for the User Portal. By configuring the Default Site Logo and Default Site Header, you can ensure consistent branding and visual presentation across your OPS-COM User environment. Setup & Configuration...

Email Templates in OPS-COM allow administrators to customize the content and appearance of automated emails sent by the system. By leveraging available shortcodes and a smart editor, you can create dynamic, informative, and engaging messages for various notifi...

Accessing System Messaging To access and manage your System Messaging navigate to the gears icon  and click on Content & Designs -> Pages and Content Blocks. Creating Pages We also provide a video to visually demonstrate how to use system messaging https:...

Overview The User Portal system allows your clients to register, add vehicles, purchase permits and pay violations. It is an important extension of your business, and it should reflect your corporate branding. Pages and Templates The OPS-COM user Page will ...

Where are Translations Supported Currently, translations are only supported on the user side, however, they are managed and set up on the admin side, by admins that have the correct permissions set up to work with languages.  Translations that are in...

Introduction This page allows the admin to manage, create, and edit the content and appearance for notice letters used within the system. Notice letters, also known as a Notice of Impending Conviction (NIC) letter, are part of the MTO process, and are sent o...