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The User Portal Branding and Setup feature allows administrators to define the global default branding for the public-facing portal. Its primary purpose is to ensure a consistent visual presentation across the user environment by establishing a default site lo...

The Email Templates feature allows administrators to customize the content and appearance of automated emails sent by the system. Its primary purpose is to enable the creation of dynamic, informative messages using shortcodes and a smart editor, ensuring clear...

The Pages and Content Blocks feature allows administrators to create and manage the visual content and system messages displayed throughout the user portal. Its primary purpose is to enable organizations to customize their public-facing pages, embed interactiv...

The Templates and Design module allows administrators to heavily customize the visual functionality and branding of the User Portal. Its primary purpose is to structure the visual layout around your core page content, ensuring the portal accurately reflects yo...

The Language Translations feature allows administrators to manage multi-language support and customize specific terminology displayed across the user portal. Its primary purpose is to ensure that all user-facing text, labels, and system messages are accessible...

The Notice Letter Templates page allows administrators to manage, create, and edit the content and appearance of system-generated notice letters. Also known as a Notice of Impending Conviction (NIC) letter, its primary purpose is to inform users of outstanding...

The Taxes feature allows administrators to define and manage the tax percentages applied to payments made within the system. Its primary purpose is to ensure accurate tax calculation during checkout, maintain compliance with local tax regulations, and provide ...

The User Types feature allows administrators to categorize system users (such as Student, Staff, or Public) and control various aspects of their interaction with the system. Its primary purpose is to tailor the user experience by defining access to specific lo...

The Limiting Active Vehicles feature allows administrators to strictly control the maximum number of active vehicles a user can associate with their portal profile. Its primary purpose is to help manage parking inventory, prevent permit abuse, and ensure users...

The User Departments feature allows administrators to categorize users based on their departmental affiliation within an organization. Its primary purpose is to enhance user management by enabling better organization, reporting, and potentially targeted commun...

The User Companies feature allows administrators to group individual users under a single corporate account. Its primary purpose is to streamline permit management, billing, and reporting for your business-to-business clients. This article is intended for OPS-...

The Login Sources SSO feature allows administrators to define the various methods by which users authenticate and sign into the system. Its primary purpose is to provide flexible control over user access, allowing for standard direct logins or integration with...

The Configuring SAML SSO with OPSCOM feature simplifies user access by allowing them to securely authenticate using their existing, managed corporate accounts. Its primary purpose is to eliminate the need for separate usernames and passwords, significantly enh...

The Vehicle Plate Types feature allows administrators to categorize vehicles based on their official plate designation, such as Passenger, Commercial, or Motorcycle. Its primary purpose is to ensure accurate vehicle identification, improve reporting, and align...

The Vehicle Colors feature allows administrators to define and manage the drop-down list of available vehicle colors used throughout the system. Its primary purpose is to ensure accurate vehicle identification, maintain detailed record-keeping, and enforce dat...

The Vehicle Makes feature allows administrators to define and manage the drop-down list of vehicle manufacturers (such as Ford, Honda, or Toyota) used throughout the system. Its primary purpose is to ensure accurate vehicle identification, maintain comprehensi...

The Vehicle Types feature allows administrators to define and manage categories for different kinds of vehicles (e.g., Car, Truck, Motorcycle, Van). Its primary purpose is to ensure accurate vehicle classification, support specific parking rules, and enhance r...

The Managing Lot Zones feature allows administrators to define specific geographical or logical areas within a single parking lot. Its primary purpose is to provide granular control over pricing variations, access rules, and enforcement strategies tailored to ...

The Common Lots feature allows administrators to categorize parking lots based on shared characteristics or administrative distinctions. Its primary purpose is to provide a way to organize lots beyond their physical location, facilitating better management and...

The Permit States feature allows administrators to define and manage the various statuses a parking permit can have within the system, such as Active, Expired, Voided, or Lost. Its primary purpose is to accurately track the lifecycle of permits, facilitating e...