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Product Information Sheets
Welcome to our Information Gallery Feel free to download our .pdf files to help you better understand the many features and abilities of the OperationsCommander platform. Why OPSCOM One System Han...
OPSCOM Glossary of Terms
Detailed Definitions Primary Driver The designation of Primary Driver is put in place to identify the owner of a vehicle in most cases. A vehicle can be in the system under two user profiles however there should only be one primary dri...
Custom Development Expectations
Planning & Scope For clients wishing to pay for custom development, it is critical that a well thought out scope is developed with your Account Executive (AE). If you are designing the scope with the AE we consider you the project lead for your organization. ...
Supported Browsers, Handhelds, and Printers
Supported Browsers OperationsCommander recognizes that our users may use various Internet Browsers when working with our system. We aim for all visitors to have the best possible experience while using OPSCOM, however, we do recognize that it is impossible to...
Integrating with OPSCOM
Considerations for Scoping an Integration Regardless of the integration we are scoping we need the following questions answered. What are the endpoints; where will we connect and send data? What system or URL are we querying? Test system logins and a...
Parking Logix - Parking Sensor Integration
Enable Parking Logix Integration Before you can use the Parking Logix integration on your system you will need to navigate to your Third Party settings under System Settings. From there you should see the option to enable Parking Logix Integration. Addin...
Mistall - Setup & Functionality
Overview Mistall is a service that is used to count cars in a physical lot, using cameras to track vehicles as they enter and exit the lot. Within the OPSCOM system, each Mistall lot is associated to a Lot Group. Mistall Credentials Mistall credentials nee...
Importer Field Descriptions
The Importer Field Descriptions article provides a comprehensive reference guide to the data fields used within the Using the Database Importer (Beta) tool. Its primary purpose is to help administrators successfully prepare CSV files by detailing column names,...
Forms
The Forms module allows administrators to create, manage, and deploy custom digital forms for end-users. Its primary purpose is to seamlessly collect specific information for organizational processes such as applications, appeals, or feedback. This article is ...
Form Field Types
The Form Field Types reference provides a detailed overview of the various field types available when building a custom digital form. Its primary purpose is to help administrators understand the function and configuration options for each individual field, ena...
Viewing Form Entries
The Viewing Form Entries feature allows administrators to view, search, and manage user submissions for custom digital forms. Its primary purpose is to provide the tools necessary to review submitted data, edit information, and communicate directly with the su...
Flex Permits
Flex permits allow administrators to specify variable prices for a parking lot, with the possibility of assigning a different price for every hour of the week. Its primary purpose is to provide advanced customization of permit prices, making it highly useful f...
Viewing an Incident
The View Incident screen allows OPS-COM administrators to review, edit, and manage comprehensive details of a security event. Its primary purpose is to provide a centralized hub for tracking dispatch logs, linked individuals, related vehicles, and assigned tas...
Set Up Your Device for OPSCOM
Install "OPSCOM Parking Enforcement" from the Google Play Store. On a computer, log in to your OPSCOM admin website. Navigate to Violations → Handheld Devices. Click "Add New Device". Open the app to find the UUID on the login screen; set D...
Tracking Electrical Vehicles
The Tracking Electrical Vehicles feature allows both administrators and users to officially designate specific vehicles as electric within the system. Its primary purpose is to provide the data necessary for managing access to dedicated charging stations, repo...
Form 11 Shortcodes
The Form 11 Shortcodes feature allows administrators to dynamically auto-fill specific violation details into system templates. Its primary purpose is to automatically pull nested data directly from a violation record—such as ticket numbers, user profiles, or ...
Auto Email Notifications for Warnings
The Auto Email Notifications for Warnings feature allows administrators to automatically dispatch email notices to users who have received a violation marked as a warning. Its primary purpose is to efficiently communicate zero-dollar infractions to users witho...
Violations From Static Cameras / Mailout Violations
The Violations From Static Cameras feature allows administrators to generate parking infractions based on chalk records captured by static License Plate Recognition (LPR) cameras. Its primary purpose is to automate the identification of unauthorized or overtim...
Payment Reconciliation: Submitted / Processed
The Payment Reconciliation page allows administrators to effectively track and manage the status of payments within a defined time period. Its primary purpose is to reconcile the dollar value of received payments with your bank or credit card merchant by accur...
Daily Payments - Itemized
The Daily Payments Itemized report allows administrators to view a detailed breakdown of all submitted and processed payments within a specific date range. Its primary purpose is to help track individual transaction items, such as permits, deposits, and violat...